What was essential for us was the ability to update and manage the content ourselves, so a platform's usability and functionality was important.
As a growing international consultancy, we needed the flexibility to manage both our Canadian and Australian website through the same administration interface. A seamless and integrated user experience was important and the Elcom team helped us to achieve our vision of an expanded footprint with consistency of brand and vision.
We really liked the different touch points of bringing in specialist teams, from product to training people, at various stages of the project. Our Project Manager was great at keeping us up to date with changing time frames and any implications to this would to our project schedule. Our trainer did an amazing job of tailoring her approach so that we were getting the most out of that time, enabling us to be self-sufficient throughout the process.
The website has a completely new navigation that highlights the depth and scale of services we offer while making it easier to navigate around. Prospective clients can go to verify what they have heard about us and to understand more about what we do.
With the platform’s multi-site license, we can manage the Australia and Canada websites on the same deployment. This allows us to present ourselves as a truly integrated but international consultancy. It was important for us that whether you are a user that clicks through to our Canadian business or to our Australian business, you get the same look and feel, as well as the same user experience. Having a multi-site also allows us to easily manage and transfer content and images between the two sites, enabling administrators to manage and view content across both sites in one administration interface.
With increased functionality in our careers section, applicants can now submit their interest directly on our platform. Weekly reports are then generated automatically and sent directly to our HR team with details of the people who have applied that week.
The general reports are excellent for helping to understand what our visitors are searching for and the areas that are important to them. This insight helps us to improve and build our user experience as our user requirements evolve.