Elcom has a long history collaborating with Australian organisations to help build their next generation digital workplaces.

These organisations use the Elcom platform to power their intranets, portals, websites, online forms and workflows, document management and training solutions - making it incredibly cost efficient and effective.

Their workplaces benefits from automated processes, powerful information search functionality, increased collaboration, improved productivity and much more.

Here are some of the benefits of the Elcom platform you can look forward to:

Your Industry

Web Solutions for Government Organisations

Deliver Seamless Digital Experiences

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As the preferred technology partner for public organisations and government agencies and departments across Australia, Elcom is proud to provide a stable, scalable and secure consolidated web platform that delivers real business value.

The Elcom Platform is regarded as one of the most sophisticated and flexible pieces of technology built in Australia. Our content management systems can be used to build Public Sector Intranets, Portals, Websites, Micro-Sites, Learning Management Solutions and Mobile Apps. With over 100 different modules to choose from, it can be tailored to meet any government organisation’s key requirements, achieving significant economies of scale and improved efficiency across multiple areas.

Elcom comes with an unlimited user licensing model and accounts are created directly within our CMS for government organisations, enabling you to provide access to all new staff as they enter the organisation without having to pay any additional costs.

No matter what your digital goals are, Elcom’s expert project management team and digital solutions have you covered.

Support your employees

Facilitate communication between employees with an all-in-one public sector intranet that actively improves team communication and knowledge sharing while also ensuring that regulatory compliance is met.

Government - Support Your Employees

Increase productivity and efficiency
Reduce administrative burdens on employees with a comprehensive web design for government organisations and agencies. Provide a personalised interface that reflects their role and responsibilities containing quick access to documents, policies, procedures, and the key information they need. Streamline processes with simple forms and workflow approval processes on your public sector intranet to make it easy for staff to complete.

Improve communication and collaboration
Facilitate internal communication through a complete CMS for government agencies that offers a central interface to view the latest organisation updates, news, mandatory reads, calendar of events and other content personalised to user roles, business units and locations.

Government - Support Your Citizens

Personalise the experience
Provide employees with a personalised interface that reflects their role and responsibilities. Add in security permissions to ensure the right information, from documents and complete sections of the site, to the tools available, are shown to the right people to reduce unnecessary clutter and personalise the experience.

Make information accessibility easy
Offer a single source of truth for key information and documents accessible through a user-friendly navigation menus and enterprise search functionality. Make it easy to find up-to-date staff details and organisation charts, FAQs, knowledge bases, documents, and policies and procedures.

SUPPORT YOUR CUSTOMERS

Support customers and the broader community with an informative and user-friendly website and portal experience that meets WGAC 2.0 accessibility standards.

Government - Support Your Customers Outside

Economies of Scale with one platform for multiple sites
Elcom offers a single consolidated web platform for deploying multiple sites, with the ability to easily create new and distinctive sites. Deploying multi-sites enables your organisation to deliver a standalone website for a fraction of the cost of a new platform license and sub-sites require no additional platform cost.

Seamless user experience
Deliver a web design for government organisations optimised for the user journey, as well as government accessibility standards, that captures the essence of your organisation. Better serve your community with easy to access touchpoints, accessible content and easy to find information. Enable visitors to personalise their experience by inputting their details including location to display different content.

Government - Support Your Customers

Improve customer service
Reduce phone and face-to-face enquiries with a central location for up-to-date and relevant information for visitors, that is easily searchable and accessible. Deploy a member portal for your community to enable them to update their details, access personal information and submit support enquiries.

Access a stable, scalable and secure platform
Elcom is a proven stable, scalable and secure platform which can be easily extended and integrated into internal systems. Use your web design for government to protect personal data with role-based access control, encryption features and other safety tools that allow you to monitor and track access to sensitive data.

ORGANISATIONS WE WORK WITH

I’ve worked with Elcom for several years. First on the Leichhardt Council website and now on the Inner West Council website. There’s always been a high level of reliability and professionalism from the Elcom team. They’ve given us a really great product and provided us with a really great website.

Jessica Prochazkova, Web Coordinator

The new look and feel, improved navigation, prominent calls to actions and information architecture, provide a consistent and user-friendly website experience, reinforces the Council brand and helps to attract more people to engage in the digital Dubbo experience.

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Optimise the delivery of your government services by utilising a state-of-the-art digital solution that supports your employees and the broader public

Move on from rigid, siloed information management and legacy on-premise applications which are expensive to maintain, to a cost effective, low maintenance, cloud based solution; one that was built to empower the end user, even one who is not a digital native.

Why Choose The Elcom Digital EXPERIENCE Platform?

Elcom Platform Benefits - Single integrated platform V2

Single integrated platform

Achieve significant cost savings by using one platform to manage your enterprise portal, website, multi-sites, intranet and learning management solutions, removing the need for your staff to spend hours learning how to manage and use multiple platforms.

Elcom Platform Benefits - Just Switch it On

Just switch it on

With over 100 features, modules and connectors to choose from, no time is wasted building a platform from scratch. Modules and connectors can be added after deployment to meet new requirements.

Central Hub of Information

The interoperable CMS

Elcom has the flexibility to work seamlessly with other business systems i.e. client records systems, SharePoint, CRM, ERP and LMS. You can choose from existing integrations or let our expert team of developers custom build key integrations when building your local government CMS or federal government CMS.

Elcom Platform Benefits - The Perfect Solution for You

The perfect solution for you

The intuitive design, flexibility and functionality enables you to deliver a solution that turns your vision into a reality.

Elcom Platform Benefits - A Platform for Everyone

A platform for everyone

It's easy for administrators to manage and non-technical staff to use, yet also flexible for your technical staff to build on the platform.

Elcom Platform Benefits - Future Proof

Future-proof

With the ability to add unlimited users at no extra cost and a team at your disposal, your solution will evolve with your needs.

Why partner with Elcom?

Why Partner with Elcom - Certified and Secure

Certified and secure

Elcom is a Microsoft Certified Product and independently tested by VeriTest. As well as meeting important accessibility standards such as WGAC 2.0, Elcom has been a Microsoft Partner for over 20 years. There is complete security within the Elcom platform and all modules interact with each other and respect security permissions.

Why Partner with Elcom - Accountability

Accountability

Our product team takes responsibility of and maintains tight controls over the platform versions. This means you will always have a reliable, flexible and stable platform to use.

Why Partner with Elcom - Flexibility

Flexibility

Our team can deliver an end-to-end solution, or happily work alongside your preferred design agency or in-house team. You can also host the solution on-premise or choose from our flexible cloud subscriptions. Regardless, the Elcom team will be with you throughout the project and beyond.

Why Partner with Elcom - Full service

Full service Australian team

We are an Australian owned and operated business providing a wide variety of intranet, portal and website design and development services. Our team of project managers, designers and developers will work closely with you to build a customised solution for your needs. After deployment, an account manager and training manager will help you make the most out of your solution.

Why partner with Elcom - Local support

Local support and helpdesk

As a leading provider of website design and development services, our helpdesk team located in our Sydney head office will provide you with full support for any aspect of the site. Elcom runs a 24/7 support desk for all critical issues and a standard business hours support desk for all other levels.

Why Partner with Elcom - Industry Experience

Experience and industry knowledge

We work with other government agencies and organisations including ANZPAA, Bayside City Council, City of Stonnington, Forbes Shire Council, Kiama Municipal Council, Southern Downs Regional Council, Tamworth Regional Council, Town of Bradford West Gwillimbury, Inner West Council, Dubbo Regional Council, Country Fire Authority, Department of Transport, Landgate, Essential Services Commission of SA, Nepean Blue Mountains Local Health District, Office of the Children’s Guardian, Transport for NSW, Western Sydney Local Health District and Austrade.

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If you would prefer to speak to us, please contact us on the number below:
+61 (02) 8064 0999