Elcom has a long history collaborating with Australian organisations to help build their next generation digital workplaces.

These organisations use the Elcom platform to power their intranets, portals, websites, online forms and workflows, document management and training solutions - making it incredibly cost efficient and effective.

Their workplaces benefits from automated processes, powerful information search functionality, increased collaboration, improved productivity and much more.

Here are some of the benefits of the Elcom platform you can look forward to:

Your Industry

Elcom for Utilities, Mining and Energy

Deliver Seamless Digital Experiences

Book a Free Consultation

As the preferred technology partner for energy, utility and mining providers across Australia, Elcom is proud to have delivered digital solutions that have enhanced communication, collaboration and productivity for its clients.

The Elcom Platform is regarded as one of the most sophisticated and flexible pieces of technology built in Australia. Our content management for utilities, energy and mining platforms can be used to build Public Sector Intranets, Portals, Websites, Micro-Sites, Learning Management Solutions and Mobile Apps. With over 100 different modules to choose from, it can be tailored to meet business’s key requirements, making it an incredibly cost effective solution .

As a flexible CMS for utilities, energy and mining, Elcom comes with an unlimited user licensing model and accounts are created directly within the platform, enabling you to offer access to all new staff as they enter the company without having to pay any additional costs.

Whatever your digital goals are, Elcom’s expert project management team can deliver the perfect solution for your needs.

Support your employees

Improve team communications and support your staff so they can perform day-to-day tasks efficiently and effectively, no matter where they are located or what device they are using.

Energy and Utilities - Support Your Employees

Enhance communication between head office and frontline staff
Bridge the historic divide between head office and frontline staff with an intranet for utilities, energy and mining organisations. Deliver the latest organisation updates, news, mandatory reads, calendar of events and other content tailored to their roles – all accessible on any mobile and tablet devices. Share cross team news and highlight successes, as well as enable frontline staff to provide feedback and suggestions through an easy-to-navigate web design for utilities.

Improve engagement and efficiency
Foster engagement and a positive culture by facilitating discussions in team workspaces, online communities and social feeds within your CMS for utilities. Increase efficiency by digitising processes with powerful online forms and workflows, events management, document management and induction. At the same time, offer a single source of truth for key information to make it easy for staff to find information.

Energy and Utilities - Support Your Employees Anywhere

Support employees with mobile access
Make it easy for your entire workforce, including frontline and casual staff, to view the latest policies, procedures and key information housed in a central, easily accessible intranet for utilities. Introduce a dedicated mobile app to provide your employees with the convenience and flexibility of phone specific features such as GPS, push notifications and real-time news feeds.

Ensure compliance is met
Improve the storage and sharing of compliance-related documents. To meet compliance, you can request users click to acknowledge they have read new policies or terms and conditions. Offer online training, eLearning and induction through your intranet with an accompanying learning management system to ensure employees are always on top of the latest requirements and procedures.

SUPPORT YOUR CUSTOMERS

Give your audience a customer experience to remember with an engaging and seamless website experience.

Energy and Utilities - Support Your Customers

Improve customer experience
Offer a compelling experience for customers and prospects with visually attractive and user-friendly mobile responsive websites. Use our comprehensive web development for utilities to create dedicated landing pages, micro-sites, sub-sites and multi-sites, set up lead generation forms within minutes to capture prospect details and send regular newsletters to subscribers.

Seamless member and client portal
Increase transparency by implementing a client or member portal that automatically and seamlessly updates clients on the latest news and important information, enables them to access support resources and submit support tickets, and manage and update their account details at their convenience.

Energy and Utilities - Support Your Customers Anywhere

Improve user experience
Our capable team offers web design and web development for utilities, energy and mining companies, along with an easily navigable platform. Features of the content management for utilities platform include member portals, premium content, tailored training sources, popular content, real-time search, email marketing, taxonomy and localised content, and some of the out-of-the-box features and functionality you can access.

Easy website management
Empower non-technical staff to manage content through an easy-to-use publishing interface. Manage your website more efficiently with additional add-ons including our LMS, event management and document management tools. Implement a robust user authentication and authorisation system that ensures that only authorised users can access, view or edit the information.

ORGANISATIONS WE WORK WITH

The Elcom team delivered on providing us with a CMS that is modern and user-friendly for non-technical web authors. The Elcom CMS is a great, cost-effective product that supports the corporate communication needs of a medium sized business like CS Energy.

Lisa White, Media and Public Relations Adviser

The new look and feel, improved navigation, prominent calls to actions and information architecture, provide a consistent and user-friendly website experience, reinforces the Council brand and helps to attract more people to engage in the digital Dubbo experience.

Ready to chat?

Book a free consultation

Optimise your utilities business with an platform that leverages the latest technology advancements

Move on from rigid, siloed information management and legacy on-premise applications that are expensive to maintain, to a cost effective, low maintenance, cloud based CMS for utilities, energy and mining companies; one that was built to empower the end user, even one who is not a digital native.

Why Choose The Elcom Digital EXPERIENCE Platform?

Elcom Platform Benefits - Single integrated platform V2

Single integrated platform

Achieve significant cost savings by using one platform for your enterprise portal, website, multi-sites, learning management and intranet for utilities, energy or mining organisations, removing the need for your staff to spend hours learning how to manage and use multiple platforms.

Elcom Platform Benefits - Just Switch it On

Just switch it on

With over 100 features, modules and connectors to choose from, no time is wasted building a platform from scratch. Modules and connectors can be added after deployment to meet new requirements.

Central Hub of Information

The interoperable CMS

Elcom has the flexibility to work seamlessly with other business systems i.e. client records systems, SharePoint, CRM, ERP and LMS. You can choose from existing integrations or let our expert team of developers custom build key integrations.

Elcom Platform Benefits - The Perfect Solution for You

The perfect solution for you

The intuitive design, flexibility and functionality enables you to deliver a solution that turns your vision into a reality.

Elcom Platform Benefits - A Platform for Everyone

A platform for everyone

It's easy for administrators to manage and non-technical staff to use, yet also flexible for your technical staff to build on the platform.

Elcom Platform Benefits - Future Proof

Future-proof

With the ability to add unlimited users at no extra cost and a team at your disposal, your solution will evolve with your needs.

Why partner with Elcom?

Why Partner with Elcom - Certified and Secure

Certified and secure

Elcom is a Microsoft Certified Product and independently tested by VeriTest. As well as meeting important accessibility standards such as WGAC 2.0, Elcom has been a Microsoft Partner for over 20 years. There is complete security within the Elcom platform and all modules interact with each other and respect security permissions.

Why Partner with Elcom - Accountability

Accountability

As a leading provider of website design and development services, Elcom’s product team takes responsibility for and maintains tight controls over the platform versions. This means you will always have a reliable, flexible and stable platform to use.

Why Partner with Elcom - Flexibility

Flexibility

Our team can deliver an end-to-end solution, or happily work alongside your preferred design agency or in-house team. You can also host the solution on-premise or choose from our flexible cloud subscriptions. Regardless, the Elcom team will be with you throughout the project and beyond.

Why Partner with Elcom - Full service

Full service Australian team

We are an Australian owned and operated business. Our team of project managers, designers and developers will work closely with you to build a customised solution for your needs. After deployment, an account manager and training manager will help you make the most out of your solution.

Why partner with Elcom - Local support

Local support and helpdesk

As a leading provider of website design and development services, our helpdesk team located in our Sydney head office will provide you with full support for any aspect of the site. Elcom runs a 24/7 support desk for all critical issues and a standard business hours support desk for all other levels.

Why Partner with Elcom - Industry Experience

Experience and industry knowledge

We work with other organisations in your industry including Viva Energy, CS Energy, TasWater, Vital FSM, Murrumbidgee Irrigation, and Oz Minerals.

Want a personalised consultation? Simply fill in the form.

If you would prefer to speak to us, please contact us on the number below:
+61 (02) 8064 0999