Elcom has a long history collaborating with Australian organisations to help build their next generation digital workplaces. 

These organisations use the Elcom platform to power their intranets, portals, websites, online forms and workflows, document management and training solutions - making it incredibly cost efficient and effective.

Their workplaces benefits from automated processes, powerful information search functionality, increased collaboration, improved productivity and much more.

 

 

Here are some of the benefits of the Elcom platform you can look forward to:

Your Industry

Content Management and Web Solutions for Professional Services

Deliver Seamless Digital Experiences

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As the preferred technology partner for professional services firms across Australia, Elcom is proud and privileged to have delivered digital solutions that drive real business value for its clients.  

The Elcom Platform is regarded as one of the most sophisticated and flexible pieces of technology built in Australia. Our complete professional services CMS can be used to build Portals, Websites, Micro-Sites, Learning Management Solutions, Mobile Apps and Intranets for professional services. With over 100 different modules to choose from, it can be tailored to meet any organisation’s key requirements, making it an incredibly cost effective and efficient platform. 

Elcom comes with an unlimited user licensing model and accounts are created directly within the platform, enabling you to support and provide access to your solution for all staff, without the high price tag of traditional vendors.

Whether you want to improve your employee experience and engagement, improve internal efficiency and productivity or better support customers; Elcom’s expert project management team have years of experience with web development for professional services to meet your needs.


Professional Services Industry - Support Your Employees

Support your employees

Leverage an intranet for professional services with accompanying mobile app to help them do their jobs seamlessly and productively, regardless of where they are working from and what device they're using.

  • Improve access to information. Support remote and hybrid employees including those that work on client sites by providing them with a personalised interface that reflects their role and responsibilities containing quick access to documents, policies, procedures, and the key information they need.
  • Improve communication with staff. Stop relying on emails. Drive effective internal and team communications to your entire workforce. Deliver the latest organisation updates, news, mandatory reads, calendar of events and other content personalised to user roles, business units and locations.
  • Increase staff retention and client experiences. Remove unnecessary friction to deliver a great client experience. Incorporate eLearning courses, onboarding hubs, task management tools, workflow approval processes, forms and templates that can be filled out on mobile, and more!
  • Improve how people find each other. Create department or team pages with contact information and messaging capabilities. Add a corporate directory with organisation chart and advanced search refinement options to ensure staff find the relevant people as quickly as possible.

Professional Services - Support Your Customers

Support your customers

Leverage the power of a website or portal to improve client relations, streamline external communications and elevate the overall client experience.

  • Improve customer experience. Deliver a modern website that engages and delights prospects and customers. Then launch campaign specific landing pages, capture new leads and details with forms built in minutes, and target your messaging for mobile or specific keywords.
  • Improve user experience. From advanced search and refinement options and well-designed mega-menus, to mobile friendly designed pages following the latest website design best practices, Elcom's web design for professional services has you covered.
  • Offer seamless member and customer portals. Support members and customers with a secure portal, offering self-service access to manage their accounts, while making it easier for your team to share important information, support resources, and the latest communications with them.
  • Make website management easy. Elcom is built to be updated by non-technical users and security permissions can be added to easy user management. What’s more, publishers can edit content directly on the page, which keeps the context for the user as they make the update.


Elcom for Healthcare - Using Laptop

Support your external community

Deliver on your promise of care through better communication, transparency and visibility for patients and their families

  • Improve communication. Enable patients, families and external healthcare professionals to easily view services, a directory of specialists and more; on a responsive, mobile first platform.
  • Save time. Achieve a seamless customer experience with digital forms and automated workflows to improve transparency while reducing administration.
  • Enhance customer service. Provide patients and their families with access to self-service accounts to update their details, check their history, view notifications, pay bills and more.
  • Generate awareness and revenue. Attract clients and volunteers, as well as funding and donations, by deploying unlimited engaging and easy-to-navigate websites and microsites for marketing campaigns.

SOME PROFESSIONAL SERVICES organisations WE WORK WITH

GJK Facility Services Intranet

The Elcom team are really well versed and experienced in what they do. They’re very understanding, and they will do whatever they can to make your intranet a success. Our award-winning intranet enables GJK employees to easily access information required to do their job, collaborate and communicate from one central location.

Julie Baker, Executive Marketing, Project & Change Manager

GJK Facility Services Logo

“BetterHR has built a reputation as Australia’s leading HR and employment relations service. So when the time came to upgrade our online HR system and advice service we naturally turned to a leading CMS, provided by a trusted partner we have worked closely with since 2007.”

Sean Wilson, Chief Executive Officer

Better HR Logo

BetterHR Portal

Optimise the delivery of your professional services by utilising a state-of-the-art digital solution that supports both your employees and clients

Move on from rigid, siloed information management and legacy on-premise applications which are expensive to maintain, to a cost effective, low maintenance, cloud based complete consulting firm CMS; one that was built to empower the end user, even one who is not a digital native.

Why Choose The Elcom Digital Transformation Platform?

 

Why Choose The Elcom Digital EXPERIENCE Platform?

Elcom Platform Benefits - Single integrated platform V2

Single integrated platform

Achieve significant cost savings by using one platform to manage your enterprise portal, website, multi-sites, intranet and learning management solutions, removing the need for your staff to spend hours learning how to manage and use multiple platforms.

 

Elcom Platform Benefits - Just Switch it On

Just switch it on

With over 100 features, modules and connectors to choose from, no time is wasted building a platform from scratch. Modules and connectors can be added after deployment to meet new requirements.

 

 Central Hub of Information

The interoperable CMS

Elcom has the flexibility to work seamlessly with other business systems i.e. SharePoint, CRM, ERP, LMS and identity management systems. You can choose from existing integrations or let our expert team of developers custom build key integrations.

 

Elcom Platform Benefits - The Perfect Solution for You

The perfect solution for you

The intuitive design, flexibility and functionality enables you to deliver a solution that turns your vision into a reality.

Elcom Platform Benefits - A Platform for Everyone

A platform for everyone

It's easy for administrators to manage and non-technical staff to use, yet also flexible for your technical staff to build on the platform.

 Elcom Platform Benefits - Future Proof

Future-proof

With the ability to add unlimited users at no extra cost and a team at your disposal, your solution will evolve with your needs.

 

Why partner with Elcom?

Why Partner with Elcom - Certified and Secure

Certified and secure

Elcom is a Microsoft Certified Product and independently tested by VeriTest. Elcom has been a Microsoft Partner for over 20 years. There is complete security within the Elcom platform and all modules interact with each other and respect security permissions.

Why Partner with Elcom - Accountability

Accountability

Our product team takes responsibility of and maintains tight controls over the platform versions. This means you will always have a reliable, flexible and stable platform to use.

Why Partner with Elcom - Flexibility

Flexibility

Our team can deliver an end-to-end solution, or happily work alongside your preferred design agency or in-house team. You can also host the solution on-premise or choose from our flexible cloud subscriptions. Regardless, the Elcom team will be with you throughout the project and beyond.

Why Partner with Elcom - Full service

Full service Australian team

We are an Australian owned and operated business. Our team of project managers, designers and developers will work closely with you to build offer web design for professional services organisations. After deployment, an account manager and training manager will help you make the most out of your solution.

Why partner with Elcom - Local support

Local support and helpdesk

As a leading provider of website design and development services, our helpdesk team located in our Sydney head office will provide you with full support for any aspect of the site. Elcom runs a 24/7 support desk for all critical issues and a standard business hours support desk for all other levels.

Why Partner with Elcom - Industry Experience

Experience and industry knowledge

We work with other organisations in your industry including SNP Security, Elia International, BIC Services, BACS, EMM Consulting, Donald Cant Watts Corke, Maxim Chartered Accountants, Attura, GJK Facility Services, BetterHR, Clayton Utz, Corrs Chambers Westgarth and H&R Block.

Want a personalised consultation? Simply fill in the form.

If you would prefer to speak to us, please contact us on the number below:
+61 (02) 8064 0999

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Elcom delivers engaging web solutions for intranets, digital workplaces, websites, portals and learning management.

Our core product is the backbone of over 1,000 successful global site deployments.

BetterHR
Hino Australia
Anglican Care
Austrade
Northcott
The Benevolent Society Intranet