We came up with a series of requirements, focusing on what users might want in the future. The depth of functionality that was available on the platform and the price made Elcom the best fit for us. It had everything we wanted in our wish list including a learning management module. We also got access to a demo environment which few of the other vendors offered.
Elcom was really supportive, and our account manager was always on top of the project. The design process went smoothly, and the team always came back to us with multiple options. We had initial workshops to talk through the process to guide the implementation. Once the site was built and we started going through the actual testing phase, we never had to wait long for any changes to be made.
The delivery of the project was done on time and on budget. Though we changed the schedule around a bit and left some tasks to the last minute, the Elcom team were always very accommodating to our schedule and completed everything as expected.
The new intranet allows us to capture and present information on topic-related pages, in a user-friendly way. The content editor and dynamic widgets make adding, updating, and displaying content easy. We managed to set up templates and then train a variety of content owners around the business to maintain their pages without needing to go through IT.
Our home page has become our main avenue of communication for the whole business. We have set up different channels there, including a carousel with corporate news, areas focused on HR, Learning & Development, and Marketing, and announcements of new starters and project wins. The home page presents prominent links to the main applications and pages that need to be accessed by our employees, making it simple for them to find what they need.
Currently the intranet has been rolled out for APP staff, but we already have subsidiaries that are working on setting up their own pages as well. We will be using security permissions to present content specifically designed for them, including their own landing page. We are not stopping there though, as we are enabling an area of the intranet to be accessed by those employees that are about to join APP. These new starters will get an early access to information that will allow them to start the onboarding process and answer some of the typical questions around their new employment.
Workflows can also be set up for content approval. We are using drag-and-drop online forms and connecting them to workflows to help replace paper and manual processes, improving control and efficiency.