Introducing Elcom

Centralise Knowledge Management

Make it easy for employees and clients to locate resources and information quickly without wasting time asking others, double checking information is correct or searching through inboxes. With Elcom, you can create a central repository of frequently used firm resources with links to other systems and sites, FAQ sections, forms, documents, templates and more. You can group these around topics from finance and marketing, to compliance and new business.

As a centrally managed source of truth for information on a range of practice areas and topics of interest, users always have access to correct versions of resources. 

Find the Right Person Fast

Locating the right person to gain or provide information to can be time consuming, particularly if they're working in a different office or even on another floor.

Save time and resources by providing a a central directory service with photos, contact details of staff members and their areas of expertise, as well as external consultants and barristers regularly used by the firm. This is linked to an organisation chart so staff can view the reporting chain of command.

From finding the firm expert on a particular subject, to sourcing documents from the legal secretary currently working with a particular lawyer, it's easier than ever to locate the right person and get tasks completed faster.

Document & Forms Management

Ensure your staff have access to the latest versions of content by centrally governing important documents and forms such as policies and procedures with one system, and linking to it from other sites and systems.

Elcom online forms can be used for everything from opening new cases to requesting annual leave. These can be created in minutes with a drag and drop interface, and published to relevant pages. Automated workflows can be triggered to notify the appropriate person based on form answers. This reduces time spent on manual, repetitive tasks significantly.

Elcom comes with a powerful document manager with features including version control capabilities, meta tags and security permissions. Elcom also integrates to SharePoint, pulling in documents into your intranet or portal.

Make First Impressions Count

In today’s digitally connected world, prospective clients begin their search online. More than most industries, your website needs to convey a sense of professionalism, trust and credibility – wrapped up in an attractive, user-friendly design.

Elcom’s in-house team of expert designers and developers will work with you to build a website that moves your visitors along the customer journey, while highlighting the strength of your firm, staff and brand along the way.