Join the Elcom family

Cyber Security Operations Engineer

Elcom Office: 100 William St, Sydney 2000, Australia
Department: Operations

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About the company:

Elcom is a Digital Experience Platform that makes it easy for organisations to communicate and collaborate with employees, automate manual processes and drive business efficiencies. At Elcom, we believe that the success of an organisation is dependent on its individuals. We are seeking an experienced and proficient Computer Network and Systems Engineer to join our dynamic team.

The opportunity:

The Elcom team is expanding and we are looking for a Cyber Security Operations Engineer

Location: Sydney, 100 William Street, Sydney
Company Hybrid Policy: Minimum 3 days in the office
Start Date: ASAP
Term: Full Time - Permanent Employee

Primary Responsibilities: 


  • Implement and maintain cybersecurity controls to protect company systems, networks, and data.
  • Conduct regular security audits and assessments to identify potential vulnerabilities and risks.
  • Monitor and maintain alerting systems to ensure optimal performance and response to potential security incidents.
  • Respond swiftly to all cybersecurity incidents, identifying causes, implementing fixes, and developing preventative measures to avoid similar occurrences in the future.
  • Develop, update, and enforce company cybersecurity policies, standards and guidelines.
  • Liaise with various departments and stakeholders to ensure that cybersecurity considerations are effectively integrated into all aspects of the company's operations.
  • Stay up-to-date on the latest cybersecurity threats, trends, and technologies to keep the company's defense systems current and effective.


  • Coordination and implementation of software patch management across desktop and server environments.
  • Configure, maintain, and administer Microsoft Hyper-V environments.
  • Oversee and manage the Elcom hosted environments
  • Provide technical leadership in the planning, design, and implementation of software and hardware upgrades.
  • Troubleshoot network issues and outages, hardware, and software errors, collaborating with network architects on network optimisation.
  • Provide training and technical support for users with varying levels of IT knowledge and competence.

Experience and skills:

  • At least 5 years of experience with Microsoft technologies, including but not limited to IIS, SQL, MS Clustering, utilized in both corporate and hosting environments.
  • In-depth knowledge and experience with Hyper-V and Dell Storage within a corporate and hosting setting.
  • Advanced understanding of MSSQL at a Database Administrator level, including configuring AOHA groups, understanding of copy-only, performance tuning, and more.
  • Solid comprehension of core networking technologies such as DNS, NTP, SMTP, HTTP, VLANs etc.
  • Experience managing IT systems such as Office 365, File Servers, and backups.
  • Administrative experience with vendors like Mimecast, CrowdStrike, AWS, and Azure.
  • Expertise in ensuring high availability of websites, including failover, BCP, session state storage, CDN, caching, particularly towards .NET based web applications.
  • Demonstrable ability to work both collaboratively in a team setting and independently on projects, marked by excellent attention to detail and strong communication skills.
  • General experience and knowledge of Linux operating systems.
  • Experience in managing identity and access management (IAM) solutions.
  • Knowledge of security frameworks such as ISO 27001 and NIST
  • Familiarity with web-related technologies (Web applications, Web Services, Service-Oriented Architectures) and network/web-related protocols
  • Experience with or knowledge of endpoint security solutions and techniques
  • A background in customer support, particularly within the web hosting industry, is highly desirable.
  • AWS and Azure cloud hosting certifications are a significant advantage.
  • Professional certifications like Certified Information Systems Security Professional (CISSP), Certified Ethical Hacker (CEH), or Certified Information Security Manager (CISM) would be highly beneficial.

How to Apply: 

Fill in the form below or send an email to [email protected] with a cover letter and your resume.

Due to a high volume of applications, please note that only short-listed candidates will be contacted.

Australian citizens and permanent residents are preferred. 

Job application form


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*If unsuccessful in your application, we will remove and delete your resume. If you have not consented for us to retain your resume, we will remove and delete your details from our database.

Elcom Recruitment Policy
Unsolicited enquiries from recruitment agencies will not be taken.
Any third-party recruiter and/or agency without a signed contract with Elcom will not be eligible for placement fees of any kind from Elcom.
Any CV submitted by such a third party on behalf of job candidate(s) will be regarded as submission by the candidate(s) alone.

Elcom delivers engaging web solutions for intranets, digital workplaces, websites, portals and learning management.

Our core product is the backbone of over 1,000 successful global site deployments.

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