Our vision

To delight all stakeholders across the organisation by delivering exceptional digital experiences on any device and from any location.

It’s the cornerstone of everything we do.

Why Elcom?

At Elcom, we're not just about creating digital solutions; we're about crafting experiences.

Partnership,
Not Just a Project

Elcom is not a fly by night agency or software vendor who outsources the implementation, but a team of individuals who care about partnering with you to find the right solution.

Our Account Management, Customer Success and Helpdesk team will be with you well beyond the initial project.

Our customer retention rate, with less than 5% moving off our platform within the first five years, speaks volumes.  

Our approach is rooted in a deep commitment to our clients, ensuring that every interaction is more than a project – it's a lasting partnership.

retention

Our vision
Elcom flower

To delight all stakeholders across the organisation by delivering exceptional digital experiences on any device and from any location.

It’s the cornerstone of everything we do.

elcom vision

Here's why Elcom stands out in the digital landscape:

Unrivalled experience

From well-known brands including WWF, Kia Motors and Fairfax Media, to government and educational institutions like The Fair Work Ombudsman and The King's School, Elcom has successfully helped organisations across the globe transform their digital operations.

View our work

Greater Bank
Taking Shape
CS Energy
FB Rice
Wellways
Our Lady of the Sacred Heart College Bentleigh
Ascham School
Country Fire Authority (CFA)
St Augustine's College Kyabram
The Benevolent Society Intranet
NSW Health Education Center Against Violence
Dubbo Regional Council
Saint Ignatius College Riverview
Vita Group
Spotlight Group
Australian Parachute Federation
Forty Winks
Inner West Council
Northcott
Murray City Country Coast (MCCC)
Medical Indemnity Protection Society
Krost Business Furniture
BetterHR
EMM Consulting
STAR Group
St Margaret's Anglican Girls School
Cabrini
Austrade
GJK Facility Services
Anglican Care
APP Corporation
The Benevolent Society
Catholic Education Tasmania
Hino Australia
Northern Inland Credit Union
One Door Mental Health

Accountability and Quality

Every feature, every line of code, and every design element in our solutions is infused with our commitment to excellence.

We conduct extensive quality assurance, quality control and testing for each product version.

Countless hours have been spent perfecting our platform so it's easy for your non-technical staff to use without IT involvement, but flexible for your technical staff to build on the platform if needed.  

Collaborative Product Roadmap

We believe in a collaborative approach, where our clients have a significant say in our product roadmap.

The Elcom product team work closely with our clients and partners to get feedback and contributions with regard to the Elcom Product Roadmap.  

We take your feedback seriously to ensure we can implement your suggestions into our customer-driven product roadmap.

Expertise from Within

What truly sets Elcom apart is our in-house team.

Unlike many providers who rely on external agencies, our solutions are delivered by our own team of programmers, designers, developers, and project managers.

This internal expertise over the platform means that those who know our product inside out are the ones tailoring it to your needs, resulting in unmatched cohesion, understanding, and quality that external teams simply can't match.

Ready to work together? Let's Start Elcom flower

Versatile Platform, Many Possibilities

Value is about more than just cost; it's about what you get for your investment.

Our modular approach allows for the seamless addition of new modules and connectors, adapting to your evolving needs.

Whether it's engaging websites, intranets, portals, mobile apps, learning management or digital workplace solutions, our platform is built to grow with you.

The cost and time savings are huge for Hino. With the Elcom platform, my team and I can keep adding new solutions and applications to automate manual and time-consuming processes at no additional cost. We managed to set a record and put up a new portal site for fleet customers in days – and for free!

Jack Liu
Department Manager, Information Technology
Hino Australia

retention

Proudly Australian, Local Support

As a leading Australian-owned and operated organisation, we offer a unique blend of local expertise and global standards.

Our 24/7 support desk for critical issues and standard business hours support for other levels ensures you're always covered. Located in our Sydney head office, our helpdesk works alongside the developers and project delivery teams, providing integrated and informed support.

Certified and Secure

Elcom's commitment to security and quality is unwavering. As a Microsoft Certified Product and a Microsoft Partner for over 20 years, our platform undergoes independent testing by VeriTest.

There is complete security within the Elcom platform and all modules interact with each other and respect security permissions. For you, this means the platform will not create any vulnerabilities and when additional modules are purchased and activated, there is no integration or security risk.

The cost and time savings are huge for Hino. With the Elcom platform, my team and I can keep adding new solutions and applications to automate manual and time-consuming processes at no additional cost. We managed to set a record and put up a new portal site for fleet customers in days – and for free!

Jack Liu
Department Manager, Information Technology
Hino Australia

retention