Elcom has partnered with over 1000 organisations including

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Why work with Elcom

Sophisticated and flexible

Elcom's retail websiteintranet, portalmobile app and learning management solutions helps retailers engage, connect and support their community. Over 100 modules ensure customisation that meets your specific operational needs..

Australian support

Elcom’s unlimited licensing model enables all employees, including part-time and casual employees, to stay informed with personalised communications—even without company emails. This ensures everyone in your team remains connected, no matter their role or location.

Unlimited user licensing

With our in-house team of designers, project managers, helpdesk support, trainers, and developers, you’ll receive a solution that’s fit for purpose and designed to solve real business challenges. We pride ourselves on working closely with clients throughout the project and beyond.

Built for non-technical users

Designed with non-technical users in mind, Elcom’s platform is intuitive and easy to manage. Granular security settings ensure that everyone has access to the right information, while non-technical teams can seamlessly create, edit, and publish content across all devices.

We’ve got you covered

Our solutions for retail organisations do more than solve immediate challenges; they position your business for sustainable growth. From timely communications to process automation, Elcom supports a connected, efficient, and high-performing retail workforce. Get in touch to see how Elcom can help you.

We’ve got you covered
Enhance communication, engagement and culture

Enhance Communication, Engagement and Culture

With Elcom's unlimited user licensing, you can deliver a seamless personalised interface to everyone including seasonal casual workers.

Bridge the communication gap

Elcom helps retail staff stay informed with personalised news, mandatory reads, and event updates, tailored to their roles and locations. Everyone stays connected and up to date, no matter where they work.

Foster engagement and connection

Keep your staff connected with each other and the business. Staff can connect easily through location and company wide news, personalised social feeds, blogs, team workspaces, and social Q&A, fostering collaboration and engagement.

Cultivate a positive culture

Put your organisation’s mission front and centre. Elcom allows you to highlight contributions, promote new initiatives, and showcase successful projects, creating a strong sense of community and shared purpose among staff.

Streamline systems and processes

Elcom integrates with key business systems like Office 365, CRM, and ERP, providing staff with a smooth digital experience. Choose from existing integrations or create custom ones tailored to your needs.

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Boost efficiency and streamline processes

Boost Efficiency and Streamline Processes

Improve staff efficiency

Provide secure, mobile-friendly access to personalised forms, policies, documents, and videos. Elcom makes it easy for staff to find the information they need quickly, improving overall productivity.

Offer a single source of truth

With Elcom’s centralised retail intranet, staff always have access to up-to-date organisational knowledge, policies, FAQs, and location-specific data like store performance, ensuring they deliver great customer service.

Simplify HR management

Streamline HR processes by automating forms and workflows for leave requests, expense claims, and other forms, reducing paperwork and speeding up approvals.

Onboard new retail staff fast

With Elcom’s retail onboarding portal, you can easily train new staff. Provide access to manuals, policies, procedures, and forms, and use Elcom’s LMS to deliver custom training and eLearning programs. This ensures staff are up to speed quickly and effectively.

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Trusted by

I would recommend Elcom to other people. The implementation team were amazing. Central is bringing everything together for our 12,000 employees, with the major benefit being the ability to deliver content and communication to the entire organisation from one location.

Melissa Adeson
Learning & Development Manager
Spotlight Group

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The Elcom CMS provided a platform that enabled a seamless and efficient update to our intranet’s look, feel, and functionality, with zero downtime during the update, zero additional training required for our publishers, and enormous benefits for our team members.

Michael Di Mauro
Internal Communications Manager
Vita Group

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It’s a strong and stable CMS platform with a great team of support staff working alongside you, guiding you through implementing the intranet you want.

Chris Panagiotou
IT Manager
Forty Winks

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WHY CHOOSE THE ELCOM DIGITAL EXPERIENCE PLATFORM

Single integrated platform

Achieve significant cost savings by using one platform to manage your retail intranet, website, multisites, portal and learning management solutions, removing the need for your staff to spend hours learning how to manage and use multiple platforms.

Just switch it on

Elcom’s platform comes pre-configured with more than 100 tested features, modules, and connectors that can be tailored to your needs—enabling you to launch a solution quickly and adapt to evolving requirements.

The interoperable CMS

Elcom has the flexibility to work seamlessly with other business systems such as SharePoint, CRMs, ERPs and identity management systems. You can choose from existing integrations or let our expert team of developers custom build integrations.

Certified and secure

Elcom is a Microsoft Certified Product and independently tested by VeriTest. There is complete security within the Elcom platform, and all modules interact with each other and respect security permissions.

A platform for everyone 

It's easy for administrators to manage and non-technical staff to use, yet also flexible for your technical staff to build on the platform.

Future-proof

With the ability to add unlimited users at no extra cost including part-time and casual staff members, and Elcom's in-house team of local specialists, your solution will continue to evolve with your needs.

We believe in long-term partnerships, not short-term projects.

From enabling support offices to send timely communications to frontline staff and streamlining paper-based processes, to fostering an inclusive and connected workforce, Elcom has you covered.

We believe in long-term partnerships, not short-term projects.

Why work with Elcom

Unlimited Support, Unparalleled Peace of Mind

We don't simply hand you a product and walk away. We're with you for the long haul.

Experience and industry knowledge

We have been working with retailers for over a decade including Anaconda, Dulux Group, Target Australia, Mecca Brands, Forty Winks and Vittoria Food & Beverage, to name a few.

Local support and helpdesk

Our helpdesk team located in our Sydney head office will provide you with full support for any aspect of the site. Elcom runs a 24/7 support desk for all critical issues and business hours support desk for all other levels.

Full service Australian team 

You have access to our in-house team of designers, developers, project managers and business analysts. After deployment, an account manager and training manager ensure you maximise its potential. 

Book a free consultation

  • Get a personalised walkthrough from our expert team 
  • Ask an expert consultant questions about your specific requirements 
  • See first hand how Elcom's award winning solution can deliver ROI fast 
  • Have no obligation to take the next step 

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Elcom delivers engaging web solutions for intranets, digital workplaces, websites, portals and learning management.

Our core product is the backbone of over 1,000 successful global site deployments.

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