Elcom has partnered with over 1000 organisations including

Elcom Client Logos on SharePoint Page Elcom Client Logos on SharePoint Page Example 2

 

 

elcom flower

Why work with Elcom

Elcom is an Australian intranet and website platform for QSRs. Reach every store and every shift with unlimited user access, mobile apps, and multi-site management that grows with your business.

Sophisticated and flexible

Elcom's retail websiteintranet, portalmobile app and  LMS solutions helps QSRs engage, connect and support their community. Manage different brands, supplier/distribution portals, and internal systems from one platform. 

Unlimited user licensing

Elcom’s unlimited licensing model enables all employees, including part-time and casual employees, to stay informed with personalised communications, even without company emails. This ensures everyone in your team remains connected.

Australian support

Your data stays in Australia, supported by our local team of in-house team of designers, project managers, helpdesk support, trainers, and developers. We also work with you beyond launch with unlimited support and account management.

Built for non-technical users

Elcom’s platform is intuitive and easy to manage. Granular security settings ensure that everyone has access to the right information, while non-technical teams can seamlessly create, edit, and publish content across all devices.

We’ve got you covered

Get in touch to see how Elcom's QSR intranet, restaurant employee app, and unified website can connect your entire operation.

We’ve got you covered
Solutions for a Distributed Workforce

Solutions for a Distributed Workforce

With Elcom's unlimited user licensing, you can deliver a seamless personalised interface to everyone including seasonal casual workers.

Intranet for QSRs

Create a secure, mobile-first intranet where staff can access everything they need:

  • Rosters, payslips, and HR forms
  • Training resources and compliance checklists
  • Policies, health, and safety information
  • News, announcements, and team updates

Easy to update from head office, the intranet ensures every team member has the same information, no matter their role or location.

Dedicated Mobile App

Our iOS and Android apps bring your intranet into the pocket of every staff member.

Features include:

  • Push notifications for urgent updates
  • Offline access to resources
  • Simple, branded interface your staff will actually use
  • Secure login with unique IDs.

Book a Free Consultation

Reach Every Store and Every Shift

Reach Every Store and Every Shift

Target messages by:

  • Role (managers vs front-line staff)
  • Store or region
  • Brand (for multi-brand operators)
  • Shift patterns

Smart features:

  • Pin critical updates to homepage
  • Onboard new staff fast with LMS and onboarding portal
  • Staff search and find answers instantly
  • Track who has read and acknowledged important messages
  • Two-way communication - staff can ask questions and provide feedback
  • Streamline HR processes by automating forms and workflows

This completely replaces SMS trees, noticeboards, and the communication chaos that costs QSRs thousands in missed updates and compliance failures.

Book a Free Consultation

Manage Multi-Brand Customer Experiences

Manage Multi-Brand Customer Experiences

Beyond your workforce, Elcom helps you deliver consistent, engaging customer experiences online.

Unified Website Management

Run corporate sites and store pages for each brand from one platform:

  • Store finder with accurate hours, menus, and contact details
  • National campaign rollouts in minutes, not weeks
  • Local teams update approved sections (opening hours, local offers)
  • SEO-optimised for each location - improve local search rankings
  • Mobile-responsive design for online ordering integration

Customer Portal Capabilities

  • Loyalty program management - retain customers with personalised offers
  • Local menu variations - accommodate regional preferences while maintaining brand consistency
  • Promotional landing pages - support marketing campaigns with targeted content

The result? Better customer experiences, improved local SEO, and marketing teams who can actually keep up with your expansion pace.

Book a Free Consultation

elcom flower

Trusted by

I would recommend Elcom to other people. The implementation team were amazing. Central is bringing everything together for our 12,000 employees, with the major benefit being the ability to deliver content and communication to the entire organisation from one location.

Melissa Adeson
Learning & Development Manager
Spotlight Group

Read the case study

The Elcom CMS provided a platform that enabled a seamless and efficient update to our intranet’s look, feel, and functionality, with zero downtime during the update, zero additional training required for our publishers, and enormous benefits for our team members.

Michael Di Mauro
Internal Communications Manager
Vita Group

Read the case study

It’s a strong and stable CMS platform with a great team of support staff working alongside you, guiding you through implementing the intranet you want.

Chris Panagiotou
IT Manager
Forty Winks

Read the case study
elcom flower

Why QSRs Choose Elcom over Competitors

What QSRs need How Elcom helps What you get
Reach every worker fast Unlimited users. No company email needed Casual and part-time staff get the same info as head office
Strong comms to stores Intranet, plus a dedicated mobile app with push alerts News, rosters, SOPs, safety updates in one place
Works on personal devices Mobile app solution. Offline ready options Staff on shift see what they need, even with poor signal
Simple to manage Easy publishing, approval workflows, role-based access Store managers post updates without IT help
Safer access control Granular permissions and audit trails Right content to the right roles every time
Australian data and support Australian owned and operated. Australian hosting Local data residency and same-timezone help
Partner for the long term Dedicated project team, training, unlimited support A platform and a team that grows with you
Faster onboarding and training Built-in LMS, quizzes, certificates Track compliance for food safety and WHS
One platform for many sites Intranet plus corporate website, portals and LMS Run brand site, franchisee portal and staff hub together
Proven mature platform Proprietary platform built by in-house team Unlike open-house or M365, you have a say over the roadmap 
elcom flower

WHY CHOOSE THE ELCOM DIGITAL EXPERIENCE PLATFORM

Single integrated platform

Achieve significant cost savings by using one platform to manage your QSR intranet, mobile app, website, multi-sites, portal and learning management solutions, removing the need for your staff to spend hours learning how to manage and use multiple platforms.

Just switch it on

Elcom’s platform comes pre-configured with more than 100 tested features, modules, and connectors that can be tailored to your needs, enabling you to launch a solution quickly and adapt to evolving requirements.

The interoperable CMS

Elcom has the flexibility to work seamlessly with other business systems such as SharePoint, CRMs, ERPs and identity management systems. You can choose from existing integrations or let our expert team of developers custom build integrations.

Certified and secure

Elcom is a Microsoft Certified Product and independently tested by VeriTest. There is complete security within the Elcom platform, and all modules interact with each other and respect security permissions.

A platform for everyone 

It's easy for administrators to manage and non-technical staff to use, yet also flexible for your technical staff to build on the platform.

Future-proof

With the ability to add unlimited users at no extra cost including part-time and casual staff members, and Elcom's in-house team of local specialists, your solution will continue to evolve with your needs.

We believe in long-term partnerships, not short-term projects.

From enabling support offices to send timely communications to frontline staff and streamlining paper-based processes, to fostering an inclusive and connected workforce, Elcom has you covered.

We believe in long-term partnerships, not short-term projects.
elcom flower

Why work with Elcom

Unlimited Support, Unparalleled Peace of Mind

We don't simply hand you a product and walk away. We're with you for the long haul.

Experience and industry knowledge

We have been working with retailers for over a decade including Anaconda, Dulux Group, Target Australia, Mecca Brands, Forty Winks and Vittoria Food & Beverage, to name a few.

Local support and helpdesk

Our helpdesk team located in our Sydney head office will provide you with unlimited support. Your dedicated Account Manager and Customer Success Manager will also be on hand to guide you.

Full service Australian team 

With Elcom, you gain more than technology, you gain a partner. Our team of project managers, designers, developers, and trainers will be with you through every stage to ensure your solution meets your unique needs. 

Frequently Asked Questions

Book a free consultation

  • Get a personalised walkthrough from our expert team 
  • Ask an expert consultant questions about your specific requirements 
  • See first-hand how Elcom's award-winning solution can deliver ROI fast 
  • Have no obligation to take the next step 

Scroll to top

Elcom delivers engaging web solutions for intranets, digital workplaces, websites, portals and learning management.

Our core product is the backbone of over 1,000 successful global site deployments.

The Benevolent Society
Anglican Care
Catholic Education Tasmania
Cabrini
One Door Mental Health
Inner West Council