How many Primary Health Networks are there in Australia?

There are 31 Primary Health Networks across Australia, each funded by the Australian Government to coordinate primary healthcare services and commission care within a defined region.

Does government funding change how a PHN buys software?

Government funding removes the usual per-seat cost pressure that limits platform access elsewhere. Funding agreements, probity requirements and board reporting still apply, and Elcom supports those with built-in audit trails and centralised governance.

Can Elcom run a staff intranet and a public website from one platform?

Yes, including as separate branded multi-sites under one licence, as shown by the NSW Health ECAV and Western Sydney Local Health District deployment.

Does Elcom charge per user?

No. Unlimited user licensing means you can extend access to program staff, contracted providers and community-facing teams without an additional per-seat cost.

What does multi-site governance look like in practice?

Centralised control over policy, branding and compliance, combined with delegated publishing so regional or program leads can manage their own content without bypassing central oversight.

Does Elcom require staff to have a corporate email address?

No. Accounts are created directly within the platform, so program staff, casual workers and contracted providers can access the intranet without a company email address.

Public Health Network (PHN) & Community Health CMS, Intranet & Website

Elcom has partnered with over 1000 organisations including

Healthcare Industry client logos 2

Why work with Elcom

One platform for staff, providers and your community, built for the way Public Health Networks (PHNs) and community health services actually operate.

All-in-one platform

Bring your staff intranet, public website and provider or community information together on one governed platform. No more juggling separate logins and separate vendors for every audience you need to reach.

Australian-based support

Your project is delivered end to end by a team of designers, developers and project managers. Once you're live, an account, customer success and helpdesk team stay on hand for the long run.

Unlimited user licensing

Add program staff, contracted providers and community-facing teams as your region expands, with no per-seat fee standing in the way and no organisation email address needed.

Built for distributed teams

Content is targeted by role and location, so a program officer in the field and a communications lead at head office each see exactly what matters to them, without wading through irrelevant content.

What makes a PHN or community health organisation different?

Australia's Primary Health Networks and hundreds of community health organisations coordinate care across large regions, commission services from local providers, and communicate with the community they serve. Most platforms solve one part of the problem. Elcom brings all three together.

Challenge	How Elcom addresses it
Two audiences, two systems	One platform runs the staff intranet and the public website, so your team manages one vendor relationship instead of two.
Reaching a distributed workforce	Role and location based content targeting, so staff across every site see what's relevant to them.
Government funding and reporting	Unlimited licensing removes per-seat cost pressure, while centralised audit trails support funding and probity requirements.
Keeping providers and the community informed	A searchable provider directory and public service information, kept current from the same platform staff already use.
Local publishing without losing control	Delegated publishing lets regional or program leads manage their own content within a governed structure.

How does Elcom support internal communication across your region?

Elcom's intranet keeps program staff, regional teams and head office aligned, regardless of location or device.

Reach every site without extra cost

Extend intranet access to program staff and contracted teams across the catchment without a per-seat licence fee.

Keep policy and compliance current

Centralise policies, procedures and documents with version control. Track acknowledgements to support funding and audit requirements.

Support local publishing

Let regional or program leads manage their own pages within a governed structure, without every update routing through a central team.

Connect a dispersed workforce

Give staff without a corporate email address the same access to news, resources and training as head office.

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How does Elcom support your public and provider-facing communication?

Beyond the intranet, Elcom powers public websites, provider portals and multi-site microsites, so internal and external communication run from the same platform.

Improve findability for the community and providers

A searchable provider directory and clear service information, kept current from the same platform staff already use.

Run separate branded sites under one licence

Support a central site alongside program-specific or regional microsites, each separately branded, on one platform and one licence.

Reduce administrative overhead

Automate digital forms and approval workflows for public-facing requests, cutting manual processing.

Maintain consistent governance and branding

Apply the same accessibility, security and branding standards across every public-facing site and portal.

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Which healthcare organisations use Elcom?

Cabrini Health created an award-winning intranet for more than 4,500 users across 12 locations. The solution was designed around the needs of nurses and other staff who need to find resources quickly and return to patient care.

Cabrini Health

Read the case study

Northeast Health Wangaratta introduced a secure and easy-to-navigate intranet for 1,700 clinical and non-clinical staff working across departments and locations.

Northeast Health Wangaratta

Read the case study

Medical Indemnity Protection Society used Elcom to unify its online presence for a membership of 50,000 healthcare practitioners, including access to information, membership services, online learning and documents.

Medical Indemnity Protection Society (MIPS)

Read the case study

See more customer stories

Proof from the NSW health sector

"It's been fantastic to see our vision come to life. From my perspective, the implementation was done seamlessly. It was a true collaboration and partnership. Elcom were extremely responsive and felt like an extension of the ECAV team."

Amy Batchelor, Operations Manager, NSW Health Education Centre Against Violence (ECAV)

Read the NSW Health ECAV case study →

Elcom built and hosts the Western Sydney Local Health District website. When NSW Health's Education Centre Against Violence needed a new statewide training website, it was deployed as a multi-site of the WSLHD platform, giving ECAV a standalone, fully branded site under the same licence, automatically upgraded whenever the core WSLHD site is updated.

This is the same model a PHN needs when it runs a central site alongside program-specific or regional microsites.

What does ongoing Elcom support look like after you go live?

Live launch is just the start

You're not left to figure it out alone once the platform is switched on. Elcom stays involved for as long as your region needs it.

Run every site from one place

Whether it's your core intranet, a regional microsite or a program-specific portal, everything runs from a single installation. Fewer moving parts for your IT team to manage, and one bill instead of several.

Skip the blank page

Elcom comes with a strong set of features already built in, so your team isn't starting from zero. Add new functionality as funding cycles renew or your program's needs shift.

A team that stays on after go-live

Discovery, design and implementation are only the beginning. Once you're live, an account manager, customer success, training support and helpdesk continue working with your team to get the most from the platform.

WHY CHOOSE THE ELCOM DIGITAL EXPERIENCE PLATFORM

Single integrated platform

Achieve significant cost savings by using one platform to manage your healthcare website, multi-sites, intranet, portal and learning management solutions, removing the need for your staff to spend hours learning how to manage and use multiple platforms.

Just switch it on

With over 100 features, modules and connectors to choose from, no time is wasted building a platform from scratch. Modules and connectors can be added after deployment to meet new requirements.

Integrated ecosystem

Elcom works seamlessly with other business systems i.e. SharePoint, CRM, ERP, LMS and identity management systems. You can choose from existing integrations or let our expert team of developers custom build key integrations.

Certified and secure

Comprehensive security controls are built throughout the Elcom platform, and all modules interact with each other and respect security permissions. All data is hosted locally in secure Australian data centres.

A platform for everyone

It's easy for administrators to manage and non-technical staff to use, yet also flexible for your technical staff to build on the platform.

Future-proof

With the ability to add unlimited users at no extra cost and the in-house Elcom team at your disposal, you can be sure your solution will evolve with your needs.

Intranet, Website and Provider Portal for PHNs and Community Health

Reach staff across every site, keep providers informed and manage your public website from one governed platform. No per-user cost as your program grows.