Can Elcom be used just as a non-profit intranet?

Yes. Elcom can be implemented as a standalone intranet for staff and volunteers without running a public website on the same platform. Many NFPs start with an internal use case and extend to a website or member portal later when the need arises.

Does Elcom support volunteers who don't have a work email address?

Yes. Elcom does not require a corporate email address for platform access. Volunteers, casual staff and frontline workers can log in and access the resources they need without being on your organisation's email system.

How does Elcom's licensing work for non-profits?

Elcom uses a flat-fee licensing model with unlimited users. Your costs don't increase as your headcount grows. This matters for NFPs with large volunteer bases or seasonal staffing, where a per-seat model would make budgeting unpredictable.

Can Elcom be used just for a non-profit website?

Yes. Elcom works as a full-featured website CMS, giving teams control over public content with built-in accessibility support, governance controls and brand consistency tools. You don't need to run the intranet to use the website module.

What's the benefit of using one CMS for both intranet and website?

Using one platform reduces duplication, simplifies governance and keeps your digital presence consistent. It also removes the cost and complexity of managing separate vendor relationships and integrations.

Does Elcom comply with Australian privacy and accessibility standards?

Yes. Elcom is an Australian-based vendor with all data hosted in Australian data centres. The platform includes features that support compliance with the Privacy Act 1988, Australian Privacy Principles and WCAG 2.1 accessibility standards.

What is the difference between Elcom and using a digital agency?

Elcom provides the platform and the team. Your solution is built by the people who built the platform, not an agency reselling a third-party tool. You also get unlimited helpdesk support after launch with no extra charge, and an account manager stays with you beyond go-live.

Intranet for Non-Profits | Web Design, Development, & More

Elcom has partnered with over 1000 organisations including

NFP Industry Clients We Help 1 NFP Industry Clients We Help 2

A trusted platform for mission-driven organisations

Elcom gives Australian non-profit organisations a single CMS platform for their intranet, website and member portal. It covers everything from staff communications and volunteer management to public websites and client-facing portals, with unlimited user licensing, Australian data hosting, and a local support team. Start with what you need today and add more as your organisation grows.

Elcom provides a secure, accessible CMS designed to help non-profits deliver digital experiences with confidence. We work with organisations that value reliability, governance and long-term support.

What sets Elcom apart:

One integrated CMS for websites, intranets and portals, use together or independently
Strong governance and permissions that support small teams and IT oversight
Built-in accessibility and compliance support to help meet standards with confidence
A stable, long-term platform designed for ongoing use, not campaign-driven tools

Why work with Elcom

All-in-one-platform

Elcom's award winning non-profit website, intranet, portal, mobile app and learning management solutions help NFPs engage their entire community.

Australian support

Our in-house team of designers, project managers, and support specialists provide end-to-end assistance, helping staff and volunteers access resources that improve service delivery and attract funding.

Unlimited user licensing

With Elcom’s licensing model, everyone including casual staff and volunteers, can receive personalised updates without needing a company email keeping them connected and engaged.

Support for lean NFP teams

Our CMS for non profits is designed to be managed by non-technical teams, with advanced governance and permission controls, making it easy for digital teams and safe for IT teams.

Start With What You Need Today, Without Limiting What You Can Do Tomorrow

Non-profits often need to prioritise one audience at a time. Elcom lets you support your internal community or your external community independently, while giving you the option to bring everything together on a single platform as your organisation evolves.

Start where it makes sense for your organisation, and extend when your needs change without replatforming or unnecessary complexity.

Support Your Internal Community

An intranet for non-profits works when it handles the two things most NFP teams struggle with: getting information to staff and volunteers who don't sit at a desk, and keeping content current without a large communications team. Elcom’s non-profit intranet software gives everyone access, whether they have a corporate email address or not, from any device.

Improve staff efficiency

With a tailored non profit intranet, you can create a central source of truth for policies, news, forms and resources, with tools that make it easy for communications teams to update content with consistency, and clear governance that gives IT confidence.

Foster engagement

Make it easy for people to connect with each other through blogs, social Q&A, social profiles, social feeds, team workspace tools, corporate directory and organisation charts.

Cultivate a positive culture

Put your mission front and centre by highlighting the contributions of your people and successful projects, promoting new initiatives, as well as sharing news and information from different teams.

Simplify HR management initiatives

Create a hub with induction information for new staff and volunteers, deliver training for compliance and WHS, automate forms and complex approval workflows, manage events and bookings, and more.

Book a Free Consultation

Support Your External Community

Your public website is often where a client, donor or community member forms their first impression of your organisation. Managing it shouldn't require an agency call every time something changes. Elcom gives your communications team direct control over content, with governance settings that keep IT comfortable and brand consistency intact with a non profit website or portal.

Clear accessible content

Manage your public website with confidence, knowing your content is easy to maintain, compliant with accessibility standards and brand style guides, and designed to scale as your needs change without constant reliance on external agencies.

Generate awareness

Attract clients and volunteers, as well as funding, by deploying unlimited engaging and easy-to-navigate websites and microsites for marketing campaigns.

Enhance customer service

Enable your community to easily find information, from services and projects, to service locations and specialist details. Provide clients and community members with access to member portals to update their details, check their history, view notifications, pay bills and more.

Increase donations

Deliver a seamless experience with drag and drop forms linked to secure payment gateways and automated workflows to reduce administration required.

Book a Free Consultation

Trusted by

Together with Elcom, we have created an internationally award-winning Intranet - ‘Cabinet’. From design to functionality, it has delivered a fresh new platform to engage with our staff. The support from the sales team, project managers and ongoing support desk, has been excellent.

Caroline Ritchie
Intranet Manager
Cabrini Health

Read the case study

Elcom provides great service alongside all the attributes of the platform we needed. With Elcom's assistance we have transformed our digital presence, creating a website that truly reflects our commitment to supporting and advocating for individuals living with mental illness.

Gus Soares
Communications & Marketing Lead
One Door Mental Health

Read the case study

I don’t think I can speak highly enough of the Elcom team. The support they have provided us has been substantial. At its core, we wanted an intranet that works for people and lets them find the information they need to do their jobs – and that’s exactly what this intranet does.

Kiel Hall
Digital Producer
Wellways

Read the case study

See more customer stories

Which non-profit organisations use Elcom?

Elcom works across the full breadth of the Australian NFP sector. The common thread isn't organisational type. It's the need to connect people, manage content across multiple audiences, and do it without enterprise-level IT overhead or per-seat licensing that punishes growth.

Elcom is used by disability service providers, health services, member-based organisations, community services groups, peak bodies, aged care providers, social services organisations and foundations across Australia. What they share is a distributed workforce, a public-facing web presence, and a need to manage both from one place.

Disability and community services

Northcott operates across 160 locations in NSW and the ACT. Frontline support workers use Elcom's intranet to find policies, rosters and resources without relying on email or phone calls. As the organisation scaled rapidly, a single source of truth became essential.

Health and aged care

Cabrini Health, a private NFP health service with 4,500+ users across 12 locations, built an award-winning intranet on the Elcom platform. A small internal team manages it. Staff across all sites can find what they need quickly, without IT involvement for every content update.

Member-based organisations

MIPS uses Elcom to serve 40,000 members through a platform that combines a public website, a secure member area and an integrated training module. One platform replaced a fragmented set of systems and simplified governance across its digital presence.

Community services and mental health

One Door Mental Health use Elcom to manage their digital website presence and give community members reliable access to services and information. Wellways on the other hand uses Elcom to connect and engage their georgraphically dipersed teams.

Peak bodies, foundations and advocacy

Any organisation that needs to communicate with a broad external audience or manage internal dispersed teams such as the Fred Hollows Foundation will find Elcom helpful. Unlimited user licensing means there's no penalty for having a large volunteer base or growing your reach.

Why work with Elcom

Unlimited Support, Unparalleled Peace of Mind

We don't simply hand you a product and walk away. We're with you for the long haul.

Experience and industry knowledge

We have been working with non-profits for over a decade. We pride ourselves on working closely with clients to deliver a digital solution that makes a real difference to their community.

Local support and helpdesk

Our Sydney-based helpdesk team will provide you with full support for any aspect of the site. Elcom runs a 24/7 support desk for all critical issues and business hours support desk for all other levels.

Full service Australian team

You have access to our in-house team of designers, developers, project managers and business analysts. After deployment, an account manager and training manager ensure you maximise its potential.

WHY CHOOSE THE ELCOM DIGITAL EXPERIENCE PLATFORM

Single Integrated Platform

Elcom brings your non-profit website, multisites, intranet, portal and learning management solution together on a single, enterprise-ready CMS. Start with one solution and simply add more as your needs grow.

Just switch it on

Elcom’s platform comes pre-configured with more than 100 tested features, modules, and connectors that can be tailored to your needs enabling you to launch a solution quickly and adapt to evolving requirements.

Customise and integrate

Elcom has the flexibility to work seamlessly with other business systems such as SharePoint, CRM, ERP and identity management systems. You can choose from existing integrations or request our expert team custom build integrations.

Certified and secure

Elcom is a Microsoft Certified Product and independently tested by VeriTest. There is complete security within the Elcom platform, and all modules interact with each other and respect security and privacy permissions. Elcom is an Australian-based vendor and all data is housed in secure Australian data centres.

A platform for everyone

It's easy for administrators to manage and non-technical staff to use, with strong governance and permissions that support IT oversight. There is built-in accessibility and compliance support to help meet standards with confidence.

Future-proof

As your priorities shift, you can extend your platform to support new audiences, programs or services without disrupting what’s already working. With the ability to add unlimited users at no extra cost and Elcom's in-house team, your solution can evolve with your needs.

Frequently Asked Questions

Yes. Elcom runs your member portal and public website from the same CMS. Secure login, member profile management, event and CPD registration, training delivery and CRM integration all sit within the same platform your communications team uses for public content. MIPS uses Elcom to serve 40,000 members in exactly this configuration, combining a public website with a secure member area and integrated training module.

Non-Profit Website and Intranet CMS

Connect your staff, volunteers and community. One platform, unlimited users, no per-seat fees.

A trusted platform for mission-driven organisations

Why work with Elcom

All-in-one-platform

Australian support

Unlimited user licensing

Support for lean NFP teams

We’ve got you covered

Start With What You Need Today, Without Limiting What You Can Do Tomorrow

Support Your Internal Community

Improve staff efficiency

Foster engagement

Cultivate a positive culture

Simplify HR management initiatives

Support Your External Community

Clear accessible content

Generate awareness

Enhance customer service

Increase donations

Trusted by

Together with Elcom, we have created an internationally award-winning Intranet - ‘Cabinet’. From design to functionality, it has delivered a fresh new platform to engage with our staff. The support from the sales team, project managers and ongoing support desk, has been excellent.

Elcom provides great service alongside all the attributes of the platform we needed. With Elcom's assistance we have transformed our digital presence, creating a website that truly reflects our commitment to supporting and advocating for individuals living with mental illness.

I don’t think I can speak highly enough of the Elcom team. The support they have provided us has been substantial. At its core, we wanted an intranet that works for people and lets them find the information they need to do their jobs – and that’s exactly what this intranet does.

Which non-profit organisations use Elcom?

Disability and community services

Health and aged care

Member-based organisations

Community services and mental health

Peak bodies, foundations and advocacy

We believe in long-term partnerships, not short-term projects.

Why work with Elcom

Unlimited Support, Unparalleled Peace of Mind

We don't simply hand you a product and walk away. We're with you for the long haul.

Experience and industry knowledge

Local support and helpdesk

Full service Australian team

WHY CHOOSE THE ELCOM DIGITAL EXPERIENCE PLATFORM

Single Integrated Platform

Just switch it on

Customise and integrate

Certified and secure

A platform for everyone

Future-proof

Frequently Asked Questions

Can Elcom be used just as a non-profit intranet?

Does Elcom support member portals alongside a public website?

Does Elcom support volunteers who don't have a work email address?

How does Elcom's licensing work for non-profits?

Can Elcom be used just for a non-profit website?

What’s the benefit of using one CMS for both?

How does Elcom support accessibility and compliance?

What is the difference between Elcom and using a digital agency?

Book a free consultation

Elcom delivers engaging web solutions for intranets, digital workplaces, websites, portals and learning management.