Elcom has partnered with over 1000 organisations including

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Why work with Elcom

An all-in-one CMS platform to manage intranets, websites and portals, trusted by Australia’s leading healthcare providers.

All-in-one platform

Elcom is an all-in-one CMS for healthcare organisations. It connects healthcare teams, services and communities through one secure, governed platform for intranets, websites, portals, learning and digital workflows.

Australian-based support

Our Australian-based team of designers, developers, project managers provide end-to-end assistance during the project. Then our account managers, trainers and helpdesk teams provide ongoing support and guidance.

Unlimited user licensing

Elcom offers an unlimited user licensing model, making it scalable across multiple facilities, services and brands. Accounts are also created directly within the platform so users do not need their own company email addresses.

Supporting all stakeholders

Whether you want to improve employee engagement, attract new clients, volunteers or funding, help frontline workers improve service delivery, or better support patients and families, Elcom's healthcare CMS has you covered.

We’ve got you covered

Elcom helps Australian hospitals, community health organisations, primary health networks, aged care providers, mental health and disability services, allied health groups and healthcare member organisations deliver digital experiences that are easier to manage and use.

We’ve got you covered
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What makes healthcare digital infrastructure different from other industries?

Healthcare organisations need to reach people who work across shifts, sites, services and devices, while maintaining control over sensitive information and public-facing content. Generic communication tools and disconnected websites can make that harder.

Australia's Health Care and Social Assistance industry accounted for about 2.69 million filled jobs in the March quarter of 2025, a workforce with varied roles, work settings and levels of access to corporate systems. At the same time, health service providers were the sector most commonly affected by reported data breaches in 2025, accounting for 225 notifications to the OAIC. Sources: ABS Labour Account Australia, OAIC 2025 Notifiable Data Breach statistics
Challenge How Elcom addresses it
Staff work across shifts, sites and devices Target news, alerts and resources by role, location, service or other defined groups.
Not every worker has a corporate email address Create accounts directly in Elcom and provide responsive access without requiring a company email address.
Policies and procedures must stay current Use controlled publishing, version history, approvals and read acknowledgements to support governance and audit readiness.
Websites, intranets and portals are managed separately Bring multiple digital experiences onto one platform with shared governance, integrations and administration.
Paper and email processes create delays Replace repetitive manual processes with configurable forms, workflows, notifications and approvals.
Support your internal community

How does Elcom support staff across shifts, sites and services?

A healthcare intranet should help people find the right information quickly, whether they work in a hospital, clinic, community service, residential facility or corporate office. Elcom gives teams a governed place to publish and maintain essential information.

Reach the right people

Personalise news, alerts, links and resources by role, location, department, service or another group your organisation defines. Staff see information relevant to their work instead of searching through content intended for everyone.

Include frontline and mobile workers

Provide responsive access across phones, tablets and computers. Elcom accounts can be created without a corporate email address, helping organisations include frontline, casual and contracted workers where appropriate. Read more on healthcare intranets for frontline staff.

Keep policies and procedures controlled

Centralise policies, procedures, forms and operational resources with permissions, version history, review workflows and read acknowledgements. These capabilities can support your organisation's governance and audit processes, while responsibility for compliance stays with your organisation.

Bring onboarding and learning closer to daily work

Create role-based onboarding hubs, publish induction resources, manage events and bookings, and deliver learning through Elcom's learning management capabilities or integrations with other systems.

Replace suitable manual processes

Use digital forms and configurable workflows for applications, requests, approvals, acknowledgements and other repeatable processes. Notifications and routing help move information to the right team without relying on paper or long email chains.

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Support your external community

How does Elcom manage healthcare websites and digital services?

Healthcare websites need to make services and information easy to find while giving content teams clear publishing controls. Elcom provides an enterprise website CMS for managing public websites, service sites, campaign microsites and other digital experiences from one governed platform.

Make important information easier to find

Create responsive, accessible websites with clear navigation, structured content and enterprise search. Help patients, families, carers, practitioners, members and community partners find services, locations, specialists, resources and contact information. Read more on designing a successful healthcare website.

Maintain standards across sites and brands

Use shared templates, components, design controls and publishing workflows across websites and microsites. Central teams can set standards while approved local teams manage content for their own service, program or region.

Support accessible digital experiences

Elcom supports the development of websites aligned with WCAG 2.1 AA. Accessibility still depends on design, implementation, content and ongoing publishing practices, so it should be included throughout governance and quality assurance.

Offer secure self-service where it fits

Create authenticated portals for members, practitioners, partners or other defined audiences. Depending on the solution, portals can provide personalised content, documents, learning, forms, notifications and links to integrated services.

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Why Choose the Elcom Platform

Do healthcare organisations need separate platforms for intranet, website and portal?

No. Healthcare organisations do not need to replace every digital channel at once. You can start with an intranet, website, portal, learning solution or workflow requirement, then add further experiences as priorities evolve.

What using one platform can help you do

  1. Apply consistent permissions, publishing workflows and content standards.
  2. Reuse approved components and content across appropriate channels.
  3. Reduce the number of disconnected platforms administrators need to manage.
  4. Integrate with Microsoft 365, SharePoint, identity, CRM, learning and other business systems.
  5. Support multiple sites, services, facilities and brands from one installation.

Elcom includes more than 100 modules, features and connectors. Your organisation can select the capabilities it needs and extend the solution over time, including custom development where required.

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Which Australian healthcare organisations use Elcom?

Cabrini Health created an award-winning intranet for more than 4,500 users across 12 locations. The solution was designed around the needs of nurses and other staff who need to find resources quickly and return to patient care.



Cabrini Health

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Northeast Health Wangaratta introduced a secure and easy-to-navigate intranet for 1,700 clinical and non-clinical staff working across departments and locations.



Northeast Health Wangaratta

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Medical Indemnity Protection Society used Elcom to unify its online presence for a membership of 50,000 healthcare practitioners, including access to information, membership services, online learning and documents.



Medical Indemnity Protection Society (MIPS)

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How does Elcom support security and governance in healthcare?

Healthcare organisations operate in a high-trust environment. Elcom combines platform controls with Australian-based expertise to help teams manage digital content and access more consistently.

Security and governance capabilities
  1. Granular permissions for sites, sections, pages, documents and other content.
  2. Multi-factor authentication and configurable security policies.
  3. Version control, approval workflows and publishing history.
  4. Read acknowledgement tracking for nominated content.
  5. Regular product penetration testing and security updates.
  6. Australian hosting options and an Australian-based service team.
  7. Integration with identity and business systems.

These capabilities can support obligations under the Privacy Act 1988, the Australian Privacy Principles and relevant sector standards. Each organisation remains responsible for configuring, governing and operating its solution in line with its legal, clinical, records-management and security requirements.

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Which healthcare organisations does Elcom support?

Elcom is used across the Australian healthcare sector, from large hospital groups to distributed community health services. Three segments account for the majority of current deployments.

Community health organisations and Primary Health Networks (PHNs)

Australia's Primary Health Networks and hundreds of community health services operate across wide geographic catchments with mixed staff types and multiple locations. There is no per-user licensing cost, so adding staff from new sites or programs costs nothing extra.

Aged care providers

Strengthened Aged Care Quality Standards have applied since 1 November 2025. Elcom supports aged care providers with centralised policies, version control and read acknowledgement tracking, built for a sector where most of Australia's residential and home care providers operate across multiple sites.

Hospitals and health services

Multi-site hospital groups need consistent communication across clinical and corporate teams. Elcom's role-based targeting means a frontline nurse and a finance manager see different, relevant information. Cabrini Health runs its intranet across 12 locations and won an international award for the result.

Allied health groups

Large multi-site allied health networks face the same challenge as hospital groups: distributed staff and compliance obligations. Elcom supports policy management and compliance training from one platform, with no per-user cost as the network grows.

Health peak bodies and accreditation organisations

Health sector peak bodies, accreditation organisations and research institutes need to reach large member networks while running their own operations. Unlimited licensing makes it cost-effective to include the entire membership base.

Why do healthcare organisations choose Elcom?

Healthcare teams choose Elcom for its balance of flexibility, governance and local expertise.

  • Australian-based team, support and hosting options
  • Granular permissions and compliance-ready features
  • One platform for intranets, websites, portals and learning
  • Scalable across multiple sites and brands
  • Unlimited user licensing and no company email required
  • Simple for publishers with admin oversight built in

Why do healthcare organisations choose Elcom?
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What does ongoing Elcom support look like after you go live?

Unlimited Support, Unparalleled Peace of Mind

We don't simply hand you a product and walk away. We're with you for the long haul.

One Site, Power Many

Run as many websites, portals and intranets as you want, all from a single installation of the Elcom Platform, simplifying site administration, while saving you time and money. 

Don't Build from Scratch

Out-of-the-box features let you get your intranet off to a running start, and Elcom gives you plenty of these. Then add in new functionality at anytime as your teams’ needs change or grow. 

Full service Australian team 

Our team works with you through discovery, design, implementation and launch. After go-live, account management, customer success, training and helpdesk services help your team maximise its potential.
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WHY CHOOSE THE ELCOM DIGITAL EXPERIENCE PLATFORM

Single integrated platform

Achieve significant cost savings by using one platform to manage your healthcare website, multi-sites, intranet, portal and learning management solutions, removing the need for your staff to spend hours learning how to manage and use multiple platforms.

Just switch it on

With over 100 features, modules and connectors to choose from, no time is wasted building a platform from scratch. Modules and connectors can be added after deployment to meet new requirements.

Integrated ecosystem

Elcom works seamlessly with other business systems i.e. SharePoint, CRM, ERP, LMS and identity management systems. You can choose from existing integrations or let our expert team of developers custom build key integrations.

Certified and secure

The Elcom platform incorporates comprehensive security controls, and all modules interact with each other and respect security permissions. All data is hosted locally in secure Australian data centres.

A platform for everyone 

It's easy for administrators to manage and non-technical staff to use, yet also flexible for your technical staff to build on the platform.

Future-proof

With the ability to add unlimited users at no extra cost and the in-house Elcom team at your disposal, you can be sure your solution will evolve with your needs.

Frequently Asked Questions

Ready to see how Elcom works in healthcare?

Focused on your needs. No obligation. Australian-based support.

  • Get a personalised walkthrough from our expert team 
  • Ask an expert consultant questions about your specific requirements 
  • See first hand how Elcom's award winning solution can deliver ROI fast 
  • Have no obligation to take the next step 

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Elcom delivers engaging web solutions for intranets, digital workplaces, websites, portals and learning management.

Our core product is the backbone of over 1,000 successful global site deployments.

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