MCCC worked closely with intranet consultants, and pursued a rigorous selection process. This included user research with a cross-section of medical and non-medical MCCC staff, stakeholders and end-users, development of a comprehensive vendor brief, and scoring shortlisted vendors based on several criteria and weightings.
As an Office 365 organisation, MCCC initially expected a SharePoint solution would meet their needs and Elcom was included in the evaluation as the only non-SharePoint vendor.
Following evaluation, the selection process scored the Elcom product the highest in relation to the functionality MCCC required and also noted Elcom has an impressive customer base and a comprehensive Helpdesk support.
As a result, the MCCC selection panel made a unanimous decision for the Elcom product.
As at September 2018, MCCC has launched the intranet with a focus on identifying and publishing the content for use by MCCC medical and administrative staff, delivered on a centralised platform and from any location and device.
With the Elcom platform, MCCC has an intranet in a box solution with built-in integration to key systems, including Microsoft Office (where MCCC can edit and directly publish Word documents) and Active Directory (AD) integration. Additionally, MCCC has positioned the intranet as the entry point for all MCCC systems, including reporting and core business systems.
MCCC introduced an Information Architecture that defines a hierarchy for content so it is easier for staff to locate content.
MCCC also has a Document Hub where end users can search for documents by keyword, owner, publisher and document type. Relevant stakeholder audiences are notified of updates to key documents such as policies and processes and other targeted communications.
MCCC required minimal maintenance for publishers, and configured the Elcom product to be scalable by using dynamic pages – this means that new and updated is automatically presented on target pages reducing site maintenance.
MCCC are preparing for successive phases of the intranet and will be reviewing what components that best support the MCCC business.