Intranet KPI Framework and Audit Checklist

This guide is for anyone who is an influencer or decision maker in the process of measuring and improving the company intranet, with a specific focus on the end user experience.

You will receive access to the full guide on the next page, as well as an email with a link to this guide straight to your inbox. From there, you can read through the guide to decide how to best measure and optimise your company intranet.

Start with outcome KPIs like task completion and time to task, then engagement KPIs like active users, depth and recency. The guide includes a ready-made template.

Aim for steady growth in active users and repeat use by role or team. This template helps you set targets and milestones.

The Elcom Digital Experience Platform powers secure and award-winning intranets to engage, connect and support remote, hybrid and frontline workforces.

Backed by 20+ years of local expertise and exceptional support, we’re your long-term digital workplace partner.

Our unlimited user licensing model means you can offer access to all stakeholders (including those without company email addresses) without the high price tag.

You can learn more here.