Sydney, Australia – Elcom, a leading Digital Experience Platform provider, today unveiled Elcom Digital Experience Platform V12.5, designed to capture the massive productivity gains identified in recent enterprise research.
The release comes as Australian organisations face mounting pressure from digital transformation initiatives. According to McKinsey research, there is a $4.4 trillion opportunity in added productivity growth potential from AI and digital transformation. However, real-time collaboration has been replaced with asynchronous and disparate collaboration tools, creating more administrative burden than ever before.
"We're witnessing a paradox in digital workplaces," said Ryan Bloch, GM and CEO at Elcom. "Companies are investing billions in digital tools, but employees are drowning in app sprawl and administrative tasks. V12.5 bridges this gap by eliminating friction between systems and automating the repetitive tasks that consume productive hours."
Forrester's digital workplace services report confirms organisations are doubling down on investments to improve employee experience, bring AI into day-to-day operations, automate repetitive tasks, and reduce unnecessary costs.
V12.5 positions organisations to capitalise on these investments through intelligent integration rather than adding complexity.
Key Capabilities Delivering Measurable Impact
AI That Actually Saves Time. Elcom clients using generative AI achieve 20-30% time savings, equivalent to 2-3 hours saved per week on content creation and management. This allows them to handle more content in the same timeframe, improve consistency and quality while reducing time. Elcom's integrated approach ensures these gains are realised without the fragmentation of standalone tools.
Teams can now draft, refine, and translate content in minutes, maintaining perfect consistency across thousands of pages. Multilingual organisations instantly break down language barriers, ensuring every employee receives information in their preferred language.
Unified Microsoft Ecosystem. The SharePoint Connector and Entra ID Connector create a truly unified digital workplace. Documents remain perfectly synchronised, user accounts update automatically, and employees work within a single, familiar environment. This integration is critical as organisations seek to maximise returns on their Microsoft investments while reducing the complexity of multiple systems.
Strategic Communications That Connect. The new Notice Manager solves the universal challenge of ensuring critical information reaches the right people. Unlike traditional email broadcasts that get buried in overloaded inboxes, Notice Manager delivers targeted messages through multiple channels with full engagement tracking, ensuring compliance notices, safety alerts, and policy updates receive the attention they require.
Intelligence in Every Workflow. Enhanced forms and workflow capabilities transform complex business processes. Multi-level approvals, conditional routing, and intelligent notifications operate seamlessly in the background, eliminating the manual coordination that typically consumes hours of productive time.
"We've learned from thousands of implementations what actually moves the needle on productivity," explained Kesara De Silva, Elcom’s Head of Product. "V12.5 incorporates these insights to ensure every feature reduces administrative burden rather than adding to it."
Strategic Value and ROI
The business case for V12.5 is compelling:
- Immediate reduction in administrative overhead through intelligent automation
- Accelerated content creation and approval cycles
- Zero manual errors in user provisioning and access management
- Enhanced employee engagement through improved digital experiences
- Maximised return on existing Microsoft technology investments
These improvements directly contribute to the productivity gains and profitability increases documented in leading research studies.
To learn more, please visit the V12.5 page.
About Elcom
For over 25 years, Elcom has been helping medium to large organisations simplify and strengthen their digital ecosystems. The Elcom Digital Experience Platform serves as the backbone for over 1,000 intranets, digital workplaces, websites, portals, mobile applications, and learning management systems.
Elcom delivers enterprise-grade digital workplace solutions without enterprise complexity or cost. Purpose-built for Australian organisations, we provide unlimited users, fast implementation, and genuine ongoing support.