Collaboration has been described as “the essence of team work and probably the most important reason businesses build teams in the first place.” In this article, we look at key challenges and strategies to overcome them, as well as enterprise collaboration tools to help your organisation.
Sharing our thoughts on a recent customer experience is second nature to most of us, and studies have shown we are more likely to share negative experiences than positive ones. Here are five tips for making sure you are always getting great reviews.
In an effort to cut through the clutter of marketing messages, businesses are turning to personalisation. But how much personalisation is too much for your website marketing strategy?
Businesses that offer a high level of customer satisfaction will reap the benefits in terms of revenue and reputation. But what makes for a good customer experience?
Few things are more crucial to the success of a business than efficiency. Wasted resources, time and effort are a drag on both productivity and profits. Discover how to use team workspaces with social features to improve collaboration and productivity, via an intranet or similar solution.
A web portal is a gateway to many online services so getting authentication right is a high priority. This is how you can achieve this.
Gone are the days of just creating ‘beautiful websites’ for the sake of having a nice, trendy website. Smart marketers understand that websites are a means of achieving real business goals.
Native apps are now a must-have conduit to smart device empowered audiences everywhere. But what about the mobile Web? Should marketers target this interface as a way to reach buyers? The answer is a resounding yes and here’s why.
Managing risk while building a digital business is an important skill for organisations to develop, and agile governance is a business discipline that is evolving to address this need.
Over the past several years, mobility has caught the eye of many enterprises looking to increase productivity, communication, culture, collaboration, engagement and customer service, among others. In this article, we look at the future of mobility in the workplace, and the trends that we can expect to see going forward.
86 percent of marketers said social media was pivotal for business. Discover how a Social Feed within a CMS can contribute to business success.
Content and its management has become increasingly important to the enterprise in recent years. This is especially true due to the changes that we’ve seen take place over the course of the past decade when it comes to social, local and mobile (SoLoMo).
Need to build excitement for your new intranet? Here are proven pre-launch, launch and post-launch ideas that help you increase adoption and engagement.
We are in the midst of a major shift in consumers’ expectations. Today the emerging baseline expectation from customers is that they will interact with a company and its products on their own terms.
Discover how to connect, communicate and collaborate effectively with your colleagues.
We have moved into an age where many people in the western world have an internet-connected smartphone or tablet in their hands most of the time. This change in the adoption and use of mobile technology together with always on connectivity is changing the way our customers expect us to do business with them.
Taking the time to create an effective intranet strategy and plan can mean the difference between an active intranet and another deserted legacy system!
Interested in improving intranet adoption? Content is key. Here are 12 intranet content ideas to help you create an engaging and valuable resource for your staff.
Content is king. Without relevant, valuable, up-to-date and easy to find content, intranet's become ghost towns. Here what you need to know about intranet content strategy and management.
Here's what you need to know about measuring your intranet to ensure it continues meeting the evolving needs of your staff and organisation.
Successful intranet designs aren't just nice to look at, they connect employees and help increase productivity. Here are 3 intranet examples to inspire you.
Is your organisation still relying heavily on emails? Increase efficiency and productivity with these digital communication tools.
Improved communications. Enhanced collaboration. Strengthened company culture. There is no end to how helpful a good intranet can be for your workplace.
Data can be thought of as the lifeblood of every organisation and it can be used to the good in every business. Its power can enable us to gain a better understanding of our customers as well as better productivity and revenues.
No two portals are the same. However, the most successful portals share several features and capabilities that make them valuable for stakeholders. Find out what they are.
Want to develop an effective digital workforce? Here are the mistakes to avoid to ensure your organisation remains productive and competitive.
Did you know enterprises that implement social networks and technologies can improve employee productivity by as much as 20-25%. Here's how you can start.
In this article, we look at the different types of collaboration tools & how to choose the best online collaboration tools for your organisation's needs.
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