Elcom Blog

8 Smart Ways to Measure Intranet Success

8 Smart Ways to Measure Your Intranet Performance

Here are some key approaches and best practices to help you get the most out of measuring your intranet.

The Importance of Collaboration in Today's Workplace

Effective collaboration is key your organisation's success. Discover why collaboration in the workplace is important, key benefits & what you need to know.

The Big Renovation: The Benefits of the Digital Workplace

Recently, digital workplace has become the new buzzword. This accelerated change within the last 10 years can be attributed to the following three phenomenon:

Understanding The Digital Workplace

Discover what a digital workplace is, why you need to adopt it, common misconceptions and a strategy for building an effective digital workplace.

Member Portal with Captivating Content Background

Keeping a Member Portal Alive With Captivating Content

Need ideas on how to ensure your audience stay engaged with your member portal? Read on.

Going Mobile: Mobile Lead Generation and The Role of Your Mobile Responsive Website

Your customers and future customers expect to engage with your website via a mobile phone or tablet. Is your website mobile responsive?

5 Major Workforce Mobility Trends That Will Shape Your Enterprise

Over the past several years, mobility has caught the eye of many enterprises looking to increase productivity, communication, culture, collaboration, engagement and customer service, among others. In this article, we look at the future of mobility in the workplace, and the trends that we can expect to see going forward.

Intranet ROI: Managing HR processes & supporting the IT Helpdesk

In this blog we take a look at managing HR processes and supporting the IT helpdesk, both critical to getting people on board and keeping them connected, and both effective in increasing engagement when delivered via your intranet.

Key business processes where the intranet truly delivers Training and Projects

Key business processes where the intranet truly delivers: Training & Projects

In an earlier blog we introduced you to 12 key business processes that deliver measurable value to the organization and the people working there. Some processes will resonate more with some organizations than others. However, many of the principles and features in one process can be applied across different or related processes.

5 ways to make sure your Customer Experience always gets rave reviews

Let them have cake and eat it! Here are 5 ways to ensure your Customer Experience (CX) always gets rave reviews

Sharing our thoughts on a recent customer experience is second nature to most of us, and studies have shown we are more likely to share negative experiences than positive ones. Here are five tips for making sure you are always getting great reviews.

What is a Community Engagement Portal?

Recently, there seems to have been a re-emergence of the term community portal. There’s no mystery to it though and it’s a concept that’s been around for some time.

Excellent-Customer-Experience-How-Do-You-Measure-Up

68% of customers will pay more if they believe they will have an excellent customer experience (CX) – how do you measure up?

68% of customers are willing to pay more if they believe the company will provide excellent customer service. We’ll look at the 5 ways to upgrade your customer’s experience from run of the mill to first class.

What Mary Meeker's State of the Internet Report Means for Marketers

This year, there were several insights into mobile adoption trends, as well as general internet growth predictions.

Mobile-friendly Web experiences a marketing must in the smart device era

Native apps are now a must-have conduit to smart device empowered audiences everywhere. But what about the mobile Web? Should marketers target this interface as a way to reach buyers? The answer is a resounding yes and here’s why.

Best Practice for Switching your elcomCMS site from http to https

Moving web sites from http to https is becoming more common as companies aim to improve security, and take advantage of the slight algorithm benefit that Google gives to secure sites. In the following we’re going to cover the main considerations and actions related to switching an elcomCMS managed site.

Top 12 Intranet Processes: Connections, Accessing Resources

When an intranet facilitates everyday work then employees will visit regularly. And when individuals work more efficiently and effectively, organizations benefit. Productivity is increased, processes speed up, costs are reduced, risks are minimized and services are improved. A great intranet results in a 'win-win-win' situation for organizations, employees and managers.

Intranet Health Check

When performing an intranet health check, following these steps will ensure the best results.

Customer Experience

Find out what customer experience (CX) really means, and how you can improve CX within your organisation. Read the blog post.

Why Your Intranet Must Be Mobile-Friendly

A key aspect of successful intranets is the ability to support mobile users. With the growing number of people telecommuting, traveling for business and working from remote locations, a mobile-friendly intranet is integral not optional. Here are eight reasons why your intranet must be mobile-friendly.

Using Google Analytics with your Intranet

Using Google Analytics with your intranet (internal website) is easier than you think. We'll cover how to set up analytics on your Elcom intranet.

Communication Tools Used in Modern Day Business

What are the most popular communication tools used? What trends will change organisation communication? Read the article to find out.

Building the Business Case and Engaging Stakeholders: Stages 5 and 6 of our 6 Step Guide For a Social Intranet Business Case

Through six stages our new eWorkbook details the individual steps you need to take towards developing a good business case for a social intranet, and gives relevant tips and tricks to help you achieve this goal. This blog post will go through the fifth and sixth stages.

Keeping Track of Marketing Data in a Changing Landscape

One of the most important factors in prudent data collection is the proper integration and standardization of said data. Without organising customer data properly it may become impossible to efficiently examine data in order to help determine/influence further business practices.

Strategise and Assemble Data: Stages 3 and 4 of our 6 Step Guide For a Social Intranet Business Case

Our eWorkbook, 6 step guide for a social intranet business case, is an insightful methodology which aims to provide readers with a comprehensive guide to establishing a compelling business case for their social intranet strategy. This blog post is the third in a series of four, discussing some of the most important items within the guide.

Identify Areas of Value: Stage 2 of our 6 Step Guide For a Social Intranet Business Case

Our eWorkbook, 6 step guide for a social intranet business case, is an insightful methodology which aims to provide readers with a comprehensive guide to establishing a compelling business case for their social intranet strategy. This blog post is the second in a series of four, discussing some of the most important items within the guide.

Social Intranet Business Case - Stage 1: Explore Your Organisation

Want to start building a business case for a social intranet? Read the blog to find out more.

Everything You Need to Know About Employee Collaboration

Employee collaboration is key to improving productivity. But where do you start? Here's what you need to know to hep employees to collaborate effectively.

Using Intranet Social Tools to Boost Engagement & Collaboration

A key goal of intranets today is to streamline company processes to ensure efficiency of the workforce. For every 1% increase in employee engagement, the ROI for social intranets increased by 100%. Here are the intranet social tools you need to consider.

The Role of Social Media in Intranet Strategy

Social media has changed many aspects of our working lives. Here's what you need to know about using social media in intranets.

Choosing the Right Dashboard for Your Intranet

Modern intranet dashboards are capable of pulling both historical and real time data from various sources in order to display it in a visual manner that provides insights. Here's what you should know.

The Mobile Friendly Intranet

A few short years ago it was thought that mobile and tablets would eventually replace desktop and laptop PCs altogether. This may very well happen in coming years, as more productivity-centred tablets appear on the market. For the most part however, at work we tend to use more than one device to access all manner of tasks. And employees expect to be able to do this with little in the way of fuss, especially since BYOD took off.

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