1. Home

Using Google Analytics with your Intranet

23 Mar 2016

return to the Elcom blog return to the previous page
  1. Content Type

Google Analytics is a useful tool for gaining insights into what content your intranet aka internal website users are engaging with.

In this article we're going to cover how to setup, implement and enable Google Analytics on your elcomCMS intranet. 

1. Setting up a Google Analytics account

The first step is to setup your Google Analytics account. If you don't already have a Google Analytics account, you can create a new one by signing up here:

https://www.google.com.au/analytics/

After creating your account and adding in the details of your intranet URL you can get the Google Analytics script from your Admin Area:

Google-Analytics-Admin-area

 

 

Click into the Tracking Code area and copy your Google Analytics script code:

Google-Analytics-Tracking-Script

2. Adding Google Analytics into elcomCMS

Once you've got your tracking script code it's time to add it into your elcomCMS intranet site. You'll need to log into your intranet and have permissions to access the Admin sections.

There are two main ways to insert the script: 

1. The easiest way is to add it in the Header Script section in you Admin area Global Site Settings, please note this only covers the base elcomCMS platform:

elcomCMS-Global-Site-Settings

2. Alternatively you can insert the script into your main Master Page. If you know how to use Master Pages this is preferable since it gives you full control over where it is placed and also covers elcomCMS Modules. 

3. Important: Allowing Google Analytics through your Company Firewall

In order for Google Analytics to be able to record intranet usage, it needs to be allowed access through to your corporate network.

Google has a support article covering what is required:

In order for Analytics to generate reports for your corporate intranet usage, your corporate network must be able to reach the Analytics JavaScript file (analytics.js). Try loading the file in your browser using one of the following links:

If you can reach one of these URLs from your internal network, you can use Analytics to collect data from your intranet. Your intranet must also be accessible through a fully qualified domain name such as http://intranet.example.com. The Analytics JavaScript won't work if your intranet can only be accessed using a domain name that isn't fully qualified, such as http://intranet.

4. Check in Google Analytics

Once you've setup and implemented Google Analytics the first thing to check is the Real Time report.

In your Analytics reports look for the Real-Time reports section in the left hand sidebar and expand:

Google-Analytics-Real-Time-ReportV2

If you have inserted the script correctly, the tracking should start showing immediately in the real-time report. Visit your intranet home page in your browser, and navigate through a few pages. Then check the real time report to confirm that your activity is being tracked.

If you are seeing activity in the real-time report it means everything is working!

There are many things you can track using Google Analytics for intranet solutions such as: most visited pages, most downloaded documents, most frequent entry point etc. This information can assist you to adjust where you place important content or explore why a particular document gets downloaded and if it needs improving. In a future post we will explore further the various reports you can generate using Google Analytics that you can use to gain insight into your intranet usage.

For more information holistic look at how to measure your intranet and ensure success, download our free guide.

You'll discover actionable insights to help you measure and improve your company's intranet, and facilitate high performance workplace.

Measure and Improve Intranet Success - Blog Banner

Other recommended articles

Key Areas Not to Overlook When Setting Up A Modern Digital Workplace

In this blog post, we explore 6 key areas not to overlook when setting up and optimising your digital workplace to help you combat social isolation, low morale and disengagement.

The 10 Digital Workplace Trends Set to Transform Productivity in 2021

The way we work and support productivity is changing rapidly. These are the key trends that relate to digital workplaces for 2021 and beyond that is set to transform productivity.

5 Ways to Ensure Your CMS Portal Doesn't End Up a Ghost Town

Avoid the digital tumbleweeds across your new online portal. These five tips will help you to launch your CMS web portal and maximise adoption rates in the long term.

5 Key Legal Technology Solutions To Improve Your Firm's Efficiency

An efficient legal firm can be the difference between profits and losses, growth or collapse. Here are the key legal technology solutions shown to increase efficiency.

Scroll to top