Elcom is an Australian enterprise CMS with unlimited users, local support and deep integrations. Run your intranet, website, portals and mobile apps from one platform.
Selecting a content management system is a long-term decision. The right platform should be secure, flexible and backed by a team that understands your needs. With 25+ years in the Australian market, Elcom has helped hundreds of organisations launch digital workplaces and websites that connect people and improve operations.
Here are the seven biggest reasons organisations continue to choose Elcom’s CMS.
1. Unlimited users
Unlike many vendors who charge per user, Elcom’s licensing includes unlimited users as standard. This means you can connect your entire workforce and external stakeholders without watching costs spiral.
You can create secure accounts for people without company emails, target content by role, and provide easy access for contractors, volunteers and partners.
- Intranets: frontline and casual staff log in via kiosks or the mobile app
- Websites: scale to thousands of members and partners
- Portals: vendors and franchisees use the same login model
- Mobile apps: covered under the same license
Success story: Spotlight Group connected thousands of retail staff with a single login model, ensuring every store employee had access to head office news and updates.
2. Local Australian support
Working with Elcom means working directly with a Sydney-based team. You’ll get onboarding, training and unlimited helpdesk support aligned to your time zone.
Each client has a named account manager who knows their environment and goals. You are never routed to an overseas call centre or left chasing outsourced partners.
"The Elcom team were always extremely helpful and supportive, from the design phase through to the publisher and administrative training. All the configuration and setup was completed according to plan, and the delivery of the project was done on time and on budget." - APP Corporation
Meet your Sydney-based team ›
The Elcom team were always extremely helpful and supportive, from the design phase through to the publisher and administrative training. All the configuration and setup was completed according to plan, and the delivery of the project was done on time and on budget.
Martin Rubens
IT Solutions Manager
APP Corporation
Read the case study
3. One platform, many channels
Elcom is more than a CMS. From one platform, you can manage intranets, websites, portals and mobile apps. This reduces the need for multiple vendors or integrations and ensures consistent governance.
Content, templates and components can be reused across channels. A form created for your intranet can also be published on a partner portal. A news update can appear on the mobile app with the right role-based permissions.
Complete enterprise digital platform includes:
- Advanced content management with inline editing and approval workflows
- Enterprise search across all content and integrated systems
- Document management with version control and federated access
- Multi-site management from centralized administration
- Learning management system for training and compliance
- Analytics and reporting for performance optimization
- Form and workflow automation for business process efficiency
Examples of solutions include:
- Intranet: policies, news, social tools, workflows
- Website: SEO tools, media libraries, campaign landing pages
- Portal: dashboards, knowledge bases and self-service areas
- Mobile app: the same content, personalised by role and location
Success story: The Benevolent Society used Elcom to redesign their website, strengthening the client experience and improving site-wide quality. They were so pleased with the results, they again used Elcom when they needed to redesign their intranet.
4. Easy for editors, flexible for devs
Elcom is designed for both non-technical editors and IT teams.
For business users:
- Intuitive inline editing that works like familiar office applications
- Template-based publishing that maintains brand consistency
- Approval workflows that ensure governance without bottlenecks
- Media management with automatic optimization and compliance
For technical teams:
- Full API access for custom integrations and applications
- Enterprise SDK for advanced development projects
- Custom code support alongside platform features
- Flexible architecture that adapts to unique enterprise needs
This balance lets organisations move fast while maintaining IT standards. For example, a comms manager can push urgent intranet news live within minutes, while IT ensures the site remains secure and consistent.
5. Integrations and single sign-on
A modern CMS must connect seamlessly with your existing systems. Elcom offers prebuilt connectors and APIs for Microsoft 365, SharePoint, Salesforce, HRIS, OpenAI and more.
It respects existing permissions and security models, reducing custom development and ongoing support tickets.
Examples:
- Intranet: surface SharePoint documents with version control
- Website: sync forms into CRM or marketing automation tools
- Portal: build dashboards that show third-party data
- Mobile app: staff sign in once and access everything
Success story: Elcom created a
public website with membership system accessible from the backend for Australian Parachute Federation. Each club can access a dashboard which lists out which students will be arriving on a given date, along with member information and any account issues. Some of the bigger clubs have separate systems for day to day management. They utilise the Elcom API to integrate their system with our membership system. This means clubs can implement software that is best for their needs, and new student membership information on our database is immediately available in their system.
6. Security, compliance and Australian hosting
Elcom is built for enterprise security. Features include role-based access, MFA, audit trails, and version history. Hosting is available in Australian data centres to meet privacy and sovereignty requirements.
The platform also meets accessibility standards (WCAG 2.1 AA) and offers performance boosters such as CDN, caching and image optimisation.
This makes Elcom a safe choice for government, healthcare and education organisations handling sensitive data.
7. Faster launch and lower total cost
Elcom projects launch quickly thanks to proven templates and packaged starts.
For example, enterprise websites can be launched in as little as 7 weeks and intranet packaged solutions can be launched in as little as 6 weeks!
Because Elcom replaces multiple tools and doesn’t charge per user, long-term costs remain predictable.
"Elcom went above and beyond to get things done according to our deadline. The whole project took seven weeks and we still achieved everything we would have if it was a six-month build. We are extremely happy with the quality of the site and what was delivered." - Northern Inland Credit Union
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