Australian organisations consistently choose Elcom for their intranet projects because it combines cost certainty, local expertise, and proven results. With over 100 successful deployments across healthcare, government, and education sectors, Elcom has established itself as Australia's most trusted intranet platform. Here are the top reasons why leading organisations partner with Elcom.
Top 7 Reasons to Choose Elcom
1. Unlimited Users Without Hidden Costs
Most intranet platforms charge per user, creating budget uncertainty as your organisation grows.
Elcom includes unlimited user licensing as standard, meaning every employee, from executives to frontline workers, can access your intranet without additional fees.
The Financial Impact:
- Save thousands annually compared to per-user competitors
- No surprise costs when hiring new staff or contractors
- Budget certainty for 3-5 year planning cycles
- Include casual staff, board members, and external partners at no extra cost
"The cost and time savings are huge for Hino. With the Elcom platform, my team and I can keep adding new solutions and applications to automate manual and time-consuming processes at no additional cost." - Hino Australia
2. Local Australian Support When You Need It
One of the key reasons Elcom is considered the best intranet provider is their support team operates in your timezone, providing immediate assistance when issues arise.
Unlike offshore support models, you'll always speak to someone who understands Australian business culture and regulatory requirements.
What This Means:
- Phone and email support during Australian business hours
- No language barriers or cultural misunderstandings
- Immediate response to urgent issues (not next-day callbacks)
- Deep understanding of Australian compliance requirements
- Relationship-based support, not ticket numbers
"Elcom were awesome throughout the build process and beyond. Our account manager, trainer and the helpdesk team really helped us understand how to best use the product for our needs. We’re going to keep building on our solution, so it continues being a valuable resource for the business." - STAR Group
Discover Elcom's world class service in more detail.
3. Rapid Implementation That Gets Results Fast
While competitors take 16-20 weeks to launch, Elcom intranet packages can go live within as little as 6 weeks. Our proven methodology and pre-built templates eliminate lengthy development cycles, getting your team productive faster.
Implementation Advantages:
- Pre-built templates for common use cases
- Experienced project management team
- Minimal disruption to daily operations
- Quick wins visible within first month
"Within two weeks of our initial call, Elcom presented a concept demonstrating the user-friendly nature of the platform and how it would work...Elcom's fast turnaround continued throughout the project, and everything was delivered on time. " - Chempro Chemists
For organisations with more complex requirements that require custom development and integrations, Elcom also offers custom intranet solutions.
Related resources:
Success Stories:
- Over 94% active users of the award-winning intranet
- 10x ROI of their award winning white-label portal
- ROI within 3-4 months of launching their school portal
4. One Platform, Multiple Solutions
Instead of juggling multiple vendors, Elcom provides intranets, websites, portals, and learning management in one integrated platform. This consolidation reduces complexity, training requirements, and ongoing management overhead.
Platform Capabilities:
Business Benefits:
- Single login across all systems (SSO integration)
- Consistent user experience and branding
- Reduced IT management overhead
- Lower total cost of ownership
- Simplified vendor management
5. Built for Non-Technical Teams
Elcom's content management system is designed for communications and HR teams to use independently, reducing reliance on IT for day-to-day updates and content publishing.
User-Friendly Features:
- Drag-and-drop content blocks
- Pre-designed templates for common content types
- Built-in image editing and compression tools
- Automated mobile-responsive design
- Simple workflow approvals for sensitive content
"The Elcom team absolutely met my expectations. I knew that everything was being taken care of and the project was being delivered according to schedule. If you're looking for a user-friendly platform that's going to deliver value from day one, Elcom is for you." - Catholic Education Tasmania
The IT Impact:
- Significantly reduced site support tickets the intranet can assist with
- Non-technical staff can publish updates within minutes
- IT teams focus on strategic projects, not routine updates
- Reduced dependency on expensive development resources
6. Enterprise-Grade Security and Compliance
Elcom meets the strict security and compliance requirements that Australian organisations face, particularly in government, healthcare, and education sectors.
Security Framework:
- WCAG 2.1 AA accessibility compliance built-in
- Australian data sovereignty - all data hosted within Australia
- Privacy Act 1988 compliant data handling procedures
- Two-factor authentication and role-based access controls
- Regular security audits and automatic security updates
- Audit trails for all user activities and content changes
"From a care and compliance perspective, to have up to date information and communication housed in a central secure hub that our disperse and remote workforce can access and is customised to their roles, is priceless to our organisation. We’re really happy to have partnered with the Elcom team."- Anglican Care
7. Proven Track Record with Leading Australian Organisations
Over 100 Australian organisations have chosen Elcom to assist with their intranet roadmap, strategy and deployment, including NSW Government agencies, major healthcare networks, and educational institutions. This isn't just vendor marketing, it's verified success across diverse sectors.
Client Success Metrics:
- 95% + client retention rate over past 5 years
- 9/10 satisfaction rating for support services
Notable Implementations:
- NSW Government agencies for secure internal communication
- Major hospital networks for staff coordination and patient information
- School districts managing multiple campuses and communities
- National retail chains connecting frontline and head office teams
For a more a more detailed discussion, we recommend you read 'Elcom vs the Rest: Why Organisations Choose Elcom’s Intranet Software'
Comparison: Why Elcom Beats the Competition
| Factor |
Elcom |
SharePoint |
International Providers |
| User Licensing |
✅ Unlimited included |
⚠️ Per-user fees |
⚠️ Typically per-user |
| Support Model |
✅ Local Australian team |
⚠️ Partner/offshore |
⚠️ Varies by region |
| Implementation |
✅ 6-12 weeks average |
⚠️ 16+ weeks typical |
⚠️ 12-20 weeks |
| Frontend Access |
✅ Native accounts for all |
⚠️ Requires M365 accounts |
⚠️ Limited options |
| Compliance |
✅ Built-in Australian standards |
⚠️ Requires configuration |
⚠️ Often requires customisation |
| Total Cost |
✅ Predictable, all-inclusive |
⚠️ Variable with add-ons |
⚠️ Often hidden costs |
Ready to Transform Your Internal Communications?
Elcom has helped over 100 Australian organisations improve productivity, enhance communication, and meet compliance requirements through purpose-built intranet solutions.
See why leading Australian organisations choose Elcom as their trusted intranet partner.
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