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Elcom: The Award-Winning SharePoint Intranet Alternative

Looking for a simpler, cost-effective alternative to SharePoint? 
The Elcom Digital Experience Platform powers secure and award-winning intranets to engage, connect and support remote, hybrid and frontline workforces.
Backed by 20+ years of local expertise and exceptional support, we’re your long-term digital workplace partner.
Our unlimited user licensing model means you can offer access to all stakeholders without the high price tag.

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"The Elcom team are very professional and worked closely with us to ensure all of our requirements were covered. From design, implementation and to go live, their support and guidance was excellent. The ongoing support we receive from our Account Manager, trainer and the Help Desk team is amazing, they are experienced, friendly and responsive to our needs, all in an extremely timely manner." Cass Ritchie, Intranet Manager, Cabrini

See what Elcom can do for you

Elcom has partnered with over 1000 organisations including

Elcom Client Logos on SharePoint Page Elcom Client Logos on SharePoint Page Example 2

Why choose the Elcom Intranet?

  • Unlimited user licensing. With our competitive pricing, there is no surprise cost waiting for you down the line, no matter how many users you add in the future.
  • No company email address required. Offer personalised access to everyone, from frontline employees to volunteers.
  • Unlimited support during and post launch. Our full service team ensures your switch to Elcom is as fast and non disruptive as possible. You will then have a dedicated Account Manager, Customer Success Manager and unlimited Helpdesk support post launch.
  • Driven by client feedback. Your user experience defines our growth plans. As an independent intranet, you are instrumental in shaping the future of our product.
  • More than an intranet platform. Elcom can be extended to power your digital ecosystem including portals, websites and LMS.

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Why Organisations Seek a SharePoint Intranet Alternative

Common Challenges with SharePoint

  • Steep learning curve for non-technical users.
  • High total cost with per-user licensing.
  • Heavy IT involvement to make changes.

How Elcom Overcomes These Challenges

  • Easy publishing without IT: Communications and HR teams can post updates instantly.
  • Predictable costs: Unlimited user licensing with no surprise per-user fees.
  • Ready-to-use features: Pre-built modules for news, forms, document management, and more.

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Seamless SharePoint Integration: Best of Both Worlds

Don't Want to Replace SharePoint Entirely?

We understand that some organisations want to keep SharePoint for document storage but also want a friendlier interface for everyday engagement. That's why Elcom seamlessly integrates with SharePoint libraries and lists so staff can easily find and use important documents within contextually relevant Elcom intranet pages. 

Integration Benefits

  • Sync and display SharePoint shared documents folder on any Elcom page
  • Staff can search for and edit SharePoint documents within the intranet
  • Maintains SharePoint user-specific security permissions
  • Enhanced adoption with personalised content delivery
  • Works alongside Microsoft 365 and Teams.

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Why Elcom is the Long-Term Partner You’ve Been Looking For

More Than a Vendor: A Digital Workplace Partner

We don’t hand over the platform and walk away. Our in-house Australian-based project managers, developers, and designers work closely with you from day one. Then your Account Manager, Customer Success Manager and Helpdesk team continue to support you long after launch.

Exceptional Ongoing Support

  • Unlimited technical support from our local team
  • Continuous product updates and enhancements
  • Proactive advice to evolve your intranet as your needs change

Proven Partnership Success

"Working with Elcom on the project was great. The team went beyond expectations in how well they assisted me and we have future projects on the roadmap. Elcom offered us an all-in-one solution with all the core functionality we need out-of-the-box and hosting. There were no added complexities, cost of custom development or added responsibility for the Forty Winks IT team, which makes my life easier!" - Chris Panagiotou, IT Manager, Forty Winks

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Read the case study

Great workplaces are built on great employee experiences

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Award winning intranet
Over 90% adoption rate
Employee experience at the heart of the project

Supporting a diverse, predominantly frontline workforce

elcom logo

Award winning intranet
Personalised interface for different roles
Built for staff with English as their second language

Read the case study

 

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Elcom Digital Experience Platform

No two intranets are the same with Elcom. Elcom's out-of-the-box intranet platform offers 100+ modules of functionality, an unlimited user licensing model, flexible design and custom branding so you can launch a trauly valuable and impactful intranet quickly and successfully. We have an in-house team to help you deliver high-ROI employee experiences.

Feature rich and easy-to-use

Empower publishers and departments to manage their own sections without needing technical skills. Make back-end navigation for your publishers a thing of the past with inline editing, which enables you to edit content directly through the front-end.

Administrators can set up local administration and user permissions to provide publishers with access to specific sections, all while accessing detailed administration and publishing reports.

Out-of-the-box forms and workflows

Cut down on unnecessary admin time with Elcom’s automated forms. Create forms for everything from staff annual leave and expense claims, to professional learning and incidence tracking.

Build new forms in minutes and, with just a few clicks, personalise them for different groups. Want to speed up internal approval processes? Simply add sophisticated workflow routing rules to automate the entire process from beginning to end.

Advanced enterprise search

Ensure your people find what they’re looking for with a tool that thinks as quickly as they do. Search on keywords, taxonomy or build pre-defined queries for common searches. As the user continues to type, the results update in real-time.

Personalise search results for different groups, use federated search to pull in search results from different sources beyond the intranet and Best Bets to show new and important information first.

Personalise the experience

Provide the right information to the right roles. With Elcom’s Personalisation functions, users are shown relevant, engaging content that directly relates to their roles.

Personalise resource pages, news, blogs, social streams, forms, documents and MyAccount (Preferences Tab). Connect and communicate effortlessly with colleagues and stakeholders through newsletters, alerts and blogs.

Foster engagement with social

Promote productive and positive interactions with social profiles, topic based social streams, team workspaces, crowdsourced questions and answers, blogs and more. 

Pick and choose from a range of additional communication tools that make it easy for teams to collaborate, including workspaces with calendars, social Q&A, documents, RSS feeds and FAQs. We also have a pre-built integration with Microsoft Teams so your staff can access Teams directly within your intranet.

Create a connected ecosystem

Elcom is built to be part of your organisation’s ecosystem. The platform can also be deployed for Websites and Portals. As Elcom also has a built-in LMS for online training, it can further enhance your eLearning, staff onboarding and compliance processes.

Build in integration with dozens of systems including Microsoft 365 and Salesforce. API access means you can build your own integrations too!

Feature SharePoint Elcom
Licensing Per-user fees Unlimited users
Ease of use Anything beyond content changes requires IT/developer help Out-of-the-box features that can be managed by business teams
Local hosting Often offshore Australian data centres
Support Global Microsoft support Unlimited local support
Deployment speed Custom build Ready-to-deploy intranet packages
Customisation External specialist often required Configurable by Elcom's support team

Services

We will be with you throughout the entire project lifecycle and beyond.

Elcom's Australian-based team offers a highly responsive, high-quality, and an end-to-end service – from requirements gathering and scoping through to web design, build, test, development, implementation and support of the system.

  • Detailed Workshop 
    Our business analysts and technical experts will sit with you onsite to scope out your project, uncover goals, requirements and priorities.
  • Scoping Document 
    We will deliver an agreed statement of work and a comprehensive document outlining project requirements, timelines and milestones across the entire project lifecycle.
  • Themed design
    Create brand-aligned layouts. These are fully mobile responsive.
  • Custom design
    Our team will run detailed design workshop(s) to guide their designs, create a set of interactive wireframes and provide custom design concepts. Third party design. We're always happy to work with your preferred third party design agency or in-house design teams.
We have experienced in-house developers who know how to best deploy the solution. You can choose from our partner network or partners of your choice or we can train your in-house team to implement your site.
Every site goes through rigorous refining and testing including:
  • Elcom system testing + refinements
  • User Acceptance Testing (‘UAT’) + refinements
  • Client UAT acceptance
  • Publishers and Administrators
    Empower your team to manage content from day one. In-depth training on how to use the platform on a day to day basis, covering all relevant features, modules and connectors.
  • Frontend Developers
    Training on using Elcom Masterpages, Stylesheets, Codeblocks and more.
  • Backend developers
    Training on using Elcom SDK and API and any custom functionality.
  • 3 month warranty
    We have a warranty and transition phase between projects to daily operations to ensure you are comfortable working in your new site.
  • Unlimited Helpdesk support
    You'll also have access to our Helpdesk support team through phone, email and online support forms.
  • Account Manager
    After the deployment of your solution, you will also be assigned a dedicated Account Manager to oversee the continual success of your site. If required, you also have access to a Customer Success Manager to work with you and set up functionality according to best practices.

Frequently Asked Questions

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Elcom delivers engaging web solutions for intranets, digital workplaces, websites, portals and learning management.

Our core product is the backbone of over 1,000 successful global site deployments.

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