Forms & Workflow

Simplify and speed up existing business processes, while reducing costs

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Elcom has partnered with over 1000 organisations including

Why work with Elcom

Discover Elcom's Award Winning Solutions
Existing processes slowing you down? Elcom can help!

Unlimited Users

With our unlimited user licensing model and account creation directly in the Elcom platform - you can offer access to all your internal and external stakeholders.

Full Service Australian Team

Access an in-house team of designers, developers, project managers, a dedicated Account Manager, Training Manager, and unlimited Helpdesk post-launch.

Your Solution Your Way

Our in-house designers and developers can custom build a forms and workflow solution with a personalised interface and integration to your existing systems.

More Than Forms

Elcom can power your entire digital experience ecosystem. Extend your platform to deploy websites, intranets, portals, mobile apps and a built-in-LMS.

We’ve got you covered

Given the sheer number of forms used in organisations today, automating these traditionally paper-based forms can save significant time, cut costs, free up resources and increase productivity. See what the Elcom platform can do for you.

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Build Forms in Minutes

Online forms save countless hours in having to manually capture data, enter it into systems and follow up with the necessary people. 

• Create secure forms in minutes.
  Quickly build up and visualise forms by dragging and dropping different fields into forms; allowing staff to quickly create and publish forms without technical input. 
• Personalise form answers.
  Make it faster for busy users to fill in forms by pre-populating fields with set answers based on information such as staff ID or department. Add customised dropdowns in a form based on what a user selects. 
• Use smart panels to minimise form length.
  Don’t overwhelm users with unnecessary fields. Add panels to show / hide additional fields and information based on a field option the user selects. 

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Access Advanced Form Features

Take advantage of the sophisticated functionality found in Elcom’s powerful form functionality to take forms and data capture to the next level.

• Personalise forms for different groups.
  Create a form with fields that are only visible to a group of users. You can also hide or display entire forms to ensure the right form is shown to the right group.
• Capture signatures for compliance.
  Add a signature field to your forms so users can electronically sign their forms with an uploaded signature or via a touch-screen device such as a smart phone with their mouse, finger or stylus.
• Capture and process payments.
  You can add a payment field to collect credit card details or link forms to externally hosted bank systems to capture and process payments.

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Add Sophisticated Workflow Rules

Lost forms, long processing details, confusing email threads and repetitive processes are a thing of the past - offer unparalleled workplace efficiency.

• Automate the approval process. Enable content and forms submitted to follow a process and trigger a request to be reviewed by one or more people before it's automatically approved and/or published.
• Speed up approvals. When an action is required, notifications can be sent periodically until the action is completed. Fields can also be hidden or visible at different times of the workflow depending on who is approving the form.
• Create routing rules. Workflow paths can change based on form answers or the profile of the user who submitted the response. Workflows can be skipped, reassigned, passed to another user, moved back or terminated early based on these actions.

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Fast Content Generation

Bring automated content creation to business processes, from faster publishing to better tracking management.

• Automated content creation. Quickly design a form that will automatically publish standardised articles based on the form’s values end users have submitted on submission, with support for approval workflow if needed.
• Automate the support function. Quickly assist users and track their support issues. Users simply raise a support request by filling in a form. This triggers support tasks to be performed to enable efficient tracking management.
• Make event management a breeze. Make it easy for users to share and promote events, by enabling them to create a new event via filling in a form which is then published after it is approved by an administrator.

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Easy Management & Reporting

The added benefit of digitalising your forms and automating workflows is the automatic accountability and visibility it brings to your organisation.

• Make processes transparent for end users. Present all or part of form information submitted back to the user in a searchable and filterable listing view. This enables them to view how the form is progressing through different stages.
  
• Make it simple for publishers. Add forms on multiple pages, add security permissions to restrict viewing, highlight fields if the answer was modified, add in checklists to ensure approvers tick off a list of items before they approve a form and more.
  
• Visibility for administrators and managers. Monitor and keep track of all forms and workflows including the outcome of completed forms. Schedule reports to be sent to appropriate managers on a recurring basis.

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Why work with Elcom

Unlimited Support, Unparalleled Peace of Mind

We don't simply hand you a product and walk away. We're with you for the long haul.

One Site, Power Many

Run multiple forms and workflows, portals, intranets, websites and multi-sites from a single installation of the Elcom Platform, simplifying site administration, while saving time and money.

Don't Build from Scratch

Elcom's abundant out-of-the-box features get your forms and workflows off to a running start. Then add in new functionality at anytime as your teams needs change or grow.

Training and Guidance

Our Training Manager equips your team to confidently manage your site post-launch, with 24/7 access to our Reference and Training Sites for guidance.