What to expect in every package:
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Unlimited User Licences
No matter how many people you need to support, our unlimited user licensing model means that Elcom has you covered throughout your organisation’s growth. Moreover, no Active Directory account is required for each user. Accounts are created within Elcom.
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Unlimited Technical Support
Our support team are located in our Sydney head office ensuring there is open, internal communication and that issues are resolved quickly.
You can reach the Helpdesk team in multiple ways including phone, email and the Elcom Reference Site. Elcom runs a 24/7 support desk for all critical level 1 and 2 issues - so you can rest assured that help is available at all times.
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Secure Cloud Hosting
Elcom have been delivering fast, secure and reliable web hosting for over 20 years for a range of industries.
Learn more about Hosting
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Product Updates
At Elcom, we're constantly striving to improve our platform and provide the best possible experience for our users. As powerful new features and options are launched, and your site has been upgraded, you'll be able to create, manage and distribute digital content with ease.
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Onboarding Service
Your Project Manager will guide you throughout the entire process from the initial kick-off meeting through to post-launch support. A Training Manager can then be requested to ensure your team of publishers and administrators are comfortable using the platform.
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Dedicated Account Manager
Your Elcom strategic partner will be on hand to troubleshoot any issues or queries you have, so you have the answers you need fast.
With a deep knowledge of the Elcom platform, they will work with you to make the most of your platform well beyond the initial project launch.
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What's in the box?
Access out-of-the-box features in Bronze to get you up and running fast
Expand all Bronze features
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Templated Design
Choose from modern and engaging templates tailored with your logo and branding. Our templates have been developed with a focus on user experience and are designed to be easy to use and navigate, ensuring your employees can quickly find the information they need.
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Unlimited Forms & Workflow
Simplify and speed up existing business processes, while reducing costs with an easy-to-use drag and drop forms creator and sophisticated workflow routing engine. Manage everything from leave requests and expense claims, to training enrolment and product-related requests.
Learn more about Forms and Workflows
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Intuitive Publishing
Our intuitive platform allows you to quickly create and publish content without the need for extensive training or technical expertise. With drag-and-drop functionality and customisable templates, you can design and publish high-quality content in just a few clicks.
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Personalised Interface
Elcom makes it easy to tailor the right information to the right roles so employees are shown relevant content that will directly relate to their tasks. Everything from the navigation, content and functionality shown can be shown to or hidden from groups of users.
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Asset & Document Management
Say goodbye to the tedious task of manually tracking and organising policies, procedures and other files. Effortlessly store, organise and share files with ease with sophisticated features including version control, expiry and review dates and notifications and taxonomy.
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Security & User Management
Manage user access with granular user permissions to control access to specific pages, files, and folders, ensuring that sensitive information is only accessible to those who need it.
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Enterprise Search
A fast and accurate search function can have extraordinary effects on productivity. That’s why Elcom comes with powerful features including best bets to showcase important results first, reports to identify most popular and failed searches, and advanced filtering based off taxonomy.
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Administration Controls
Give a power user local administration access to a subset of the site allowing them to create and manage users and groups within their section. Our administration interface is also completely responsive so updates can be made on the go.
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Powerful Analytics and Reporting
Elcom’s powerful reporting provides a granular view of your site’s users. These reports enable you to track site and user activity from Elcom capabilities a user has access, to folders within a group a user has permission for and their access level. Then use the Data Insights tool to turn your data into real-time, dynamic and highly configurable dashboards.
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Seamless AD & SAML connectors
SAML provides a secure and efficient way to implement single sign-on (SSO) authentication support through Active Directory or SAML for your intranet, making it easier for users to access the applications and resources they need.
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Acknowledgements
Managing consent is easy with Acknowledgements. You can request their consent to your new terms and conditions, to new compliance policies. Display a message when a user visits your site and request their consent or acknowledgement to your message.
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Corporate Directory & Organisation Chart
Integrates with the user database on your Elcom site. Search, filter and browse the staff directory, or organisations either via dedicated pages, or within global site search results. Organisational charts can also be automatically rendered based on a contact's manager listed within the Corporate Directory.
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Document Lists
Specify which documents to display based on upload locations, how many to display and the look and feel of their display. Associate metadata, and specify access based on security groups. Search and filter documents based on keywords and numerous other criteria.
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Membership / My Account
Membership / My Account delivers a customisable list of features including: Full registration, permission and security capabilities, integrated approval processes, paid membership and renewal handling, member profile management, complete reporting, integration with Elcom email marketing and events.
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Knowledge Hub
Discover the power of a centralised knowledge base, where you can effortlessly store, organise, and share key organisational knowledge. Enable employees to submit knowledge hub articles. Add in a workflow to approve content if needed.
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Need additional features?
Silver is packed with the essentials and more
Expand all Silver features
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Events Manager
A complete event management system for organising public and private events. Supports attendance limits, credit card payments, group bookings, alerts, concessions and discounts, and much more.
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Social
Create an open and collaborative environment on your site. Create groups, both private and public, to target conversations around a certain topic, project or idea. Add social streams to your site for either private conversations within members of a specific group or to have open conversations with a greater audience and participants. Users can then view their own social feeds, activity feeds, groups and connections with their My Page landing page.
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Store/Branch Locator
Find a store location based on distance of a postcode or zip code. Search result count can be limited, and results are ordered by distance. Link directly to locations via Google maps integration. Note that Google incurs usage charges for the Google maps API.
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Mobile App
Deliver the full functionality of your intranet, alongside the added benefits of a dedicated app into the hands of your audience - consolidated into one easy-to-use, beautifully presented interface.
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Calendar
Enable logged-in users to add appointments to defined calendars. Administrators can create calendars and embed them into any article on their site. You can set the visibility so that only certain or all members can see your calendar. This is particularly useful to see staff availability for projects and resource booking.
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Email Marketing
Easily create, import and manage an unlimited number of mailing lists. Create HTML email campaigns and track statistics.
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Structured Authoring
Allow authors to quickly design a form that will automatically publish articles or events from a template from the form’s values on submission, with support for approval workflow if needed. This is a great way for providing a simple, structured way for capturing repetitive information from end users without them needing to learn article authoring or event publishing.
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Developer API / SDK
Build your own integrations controlling the data flow in and out of Elcom. The Elcom REST API can be used to build integrations in a technology independent manner, whereas the SDK enables developers familiar with Microsoft .NET to develop even deeper integrations.
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Let's add the lot
When you need to take it to the next level, Gold is for you
Expand all Gold features
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Training Manager
Training Manager provides sophisticated management of staff training programs with visual training pathway designers, simple staff tools, online payments for units on registration and powerful reporting.
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Content Organiser
Content Organiser enables the creation of packages that are a collection of items that can be put together to create course content for training manager, tests, or surveys.
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Microsoft Exchange Connector
The Exchange Connector enables two-way synchronisation between Microsoft Office Exchange and the Elcom platform for Calendar appointments.
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SCORM Manager
Import and manage SCORM compliant eLearning package with this connector. SCORM packages imported via the SCORM connector can either be used in Training manager or launched directly from your Elcom site. SCORM interactive elements (next buttons, quizzes, hot-spots, drag and drop etc) all function in Elcom.
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SharePoint Connector
Map SharePoint document libraries to Elcom folders for automatic or manual synchronisation. Centrally publish SharePoint documents to your SharePoint instance and surface synchronised copies of these documents in Elcom using Elcom concepts such as dynamic widgets and apply Elcom permissions. Users can also add an element on a page to display the contents of a SharePoint Document Library.
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