What is a content management provider?

A content management provider offers software and services to create, manage and publish digital content. Elcom provides an enterprise CMS that supports websites, intranets and portals in one platform.

Why choose an Australian CMS?

An Australian CMS like Elcom offers local development, support in your timezone, and compliance with Australian data and privacy regulations.

How do I choose the right CMS for my organisation?

Selecting the right CMS starts with understanding your needs and how the platform will be used day to day. 1. Define your core requirements and goals 2. Assess integration capabilities with your existing systems 3. Compare the quality and availability of vendor support 4. Test the usability with real users in your organisation 5. Check that the platform can scale with your growth plans Elcom ticks all these boxes, offering an easy to use yet powerful CMS backed by local expertise and long term partnership.

Can Elcom integrate with our existing systems?

Yes. Elcom offers pre built connectors and custom integration options for CRMs, ERPs, HR systems and other tools.

How does Elcom support after launch?

You receive unlimited helpdesk support, a dedicated account manager and proactive guidance to keep your solution performing at its best.

Enterprise Content Management System | Best CMS in Australia

Elcom has partnered with over 1000 organisations including

Elcom CMS Clients 1 Elcom Client Logos on Website Page Example 2

What is the Elcom CMS?

Elcom is an Australian-owned, secure, scalable, all-in-one content management system for enterprise websites, intranets, portals.

Medium to large organisations choose Elcom when they need a flexible platform that captivates audiences and delivers consistent digital experiences.

With unlimited user licensing, built-in integrations and local support, Elcom is more than a software provider, we're your strategic digital partner.

Why work with Elcom

We're proud that Elcom, the best enterprise CMS in Australia, is an Australian-owned business built on long-term partnerships.

Unlimited User Licensing

Scale confidently with a secure CMS without additional costs. Plus, create accounts directly in the platform to provide access to all stakeholders, even those without a company email.

Local Expertise and Compliance

We develop, implement, and support your CMS in Australia. This ensures compliance with Australian data and privacy laws and gives you access to experts in your timezone.

Partnership Approach

With Elcom, you’re never alone. Our team provides a post deployment warranty, as well as ongoing support and guidance. We keep working with you to optimise and grow your solution.

Secure and Scalable

Elcom can power your entire digital experience ecosystem. Deploy scalable websites, portals, intranets, mobile apps, learning management solutions with security and personalisation built-in.

Powerful Out-of-the-Box Features

The Elcom enterprise CMS features over 100 modules of functionality to streamline your operations:

Publishing and Design: Intuitive editing tools, flexible article settings, dynamic widgets, and templates for effortless content creation.
Process Management: Sophisticated ECM document, form, image and multimedia management with version control and multi-layered approval workflows.
Enterprise Search: Find information fast with advanced search capabilities with federated search, best bets, search refinements and results personalised to user groups.
Security and Administration: Identify protocols, MFA, role-based homepages, and access controls to ensure compliance and peace of mind.

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Designed for All Users

We've spent countless hours perfecting our CMS; it's easy for non-technical staff to use, but flexible for your technical staff to build on the platform as needed.

For Non-Technical Users: Maintain webpages easily with in-line editing, WSYWIG editor and a familiar folder structure mirroring site navigation.
For Designers and Developers: Full control of HTML, CSS, and JavaScript for advanced customisation, plus APIs for seamless extensions.

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Customisable Modules

We've also built it to be modular so you can keep adding new modules, connectors and sites at anytime, so it keeps growing with your evolving needs.

Key modules include:

Training Manager: Manage the entire training lifecycle through an online hub with an admin dashboard.
Events Manager: Simplify public and private event management with attendance limits, payments, and SMS reminders.
Membership & My Account: Empower customers or members to manage their accounts online, reducing admin workloads.

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Unify Your Systems

Elcom is integration-ready with existing enterprise software, including:

Key Business Systems: CRMs, learning management systems, and customer support tools.
Popular Solutions: Microsoft 365, SharePoint, Open AI, Dropbox, Amazon AWS and more.
Industry-Specific Solutions: School management systems, practice management software, and more.

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Trusted by

Elcom is an intuitive and powerful Digital Experience Platform that allows users with basic to intermediate web management skills to create and manage content and users in a flexible way across multiple sites.

CFA Spokesperson

Country Fire Authority

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The cost and time savings are huge for Hino. With the Elcom platform, my team and I can keep adding new solutions and applications to automate manual and time-consuming processes at no additional cost. We managed to set a record and put up a new portal site for fleet customers in days – and for free!

Jack Liu
Department Manager – Information Technology
Hino Australia

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Elcom was a true partner when it came to developing and launching our new website. We continue to work closely with the Elcom team to deliver additional requirements to further enhance the website and are partnering with them on other key projects including our intranet.

Louise Genge
Director of Marketing
The Benevolent Society

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See more customer stories

Elcom vs Open Source CMS vs External Agency/Partners

Feature	Elcom CMS	Open Source CMS	External Agency / Partner Model
Platform Type	Proprietary, closed-source CMS. Secure, stable, with full accountability and roadmap	Community-driven. Relies on plugins, patches and third parties. Security risks higher	Often based on open source platforms adapted by agencies. Limited control of updates
Licensing	Unlimited users included – scale to all publishers and staff at no extra cost	Often per-user or add-on costs. Scaling can become expensive	Pricing depends on agency or vendor. Licensing often tiered or limited
Implementation	Delivered by Elcom’s in-house team who built the platform. Deep knowledge and consistency	Relies on third-party developers. Quality varies and requires in-house technical skills	Projects outsourced to agency staff with varying expertise. Knowledge sits outside your organisation
Support	Unlimited support from Elcom. Long-term partnership approach.	Community forums or paid support packages. No guaranteed long-term partner	Support depends on the agency contract. Can be expensive or end abruptly
Data Hosting & Compliance	100% Australian-based vendor. Hosting in secure Australian data centres to meet compliance	Hosting often offshore or reliant on global providers. Harder to meet Australian data sovereignty needs	Hosting varies by agency/provider. Data may be stored overseas depending on platform used
Compliance & Accessibility	Meets Australian privacy laws and WCAG 2.1 AA accessibility standards out-of-the-box	Dependent on modules and developer skill. Accessibility varies widely	Agencies may configure accessibility, but results depend on budget and expertise
Vendor Stability	25+ years in the Australian market. Backed by Constellation Software for global stability	No single accountable vendor. Relies on fragmented community support	Agency continuity depends on business health. Risk of agency closure, pivot, or staff turnover

Platform Highlights

Dynamic Widget

People-Powered Publishing

Empower non-technical users to easily edit content directly on the front-end with intuitive inline editing. Keep your site dynamic and fresh with widgets that automatically showcase your latest updates anywhere on your site.

Enterprise Search

Harness Your Information

Help your people find what they need in seconds with real-time search tools, best bets and federated search. Search on keywords, taxonomy or build pre-defined queries for common searches.

OpenAI Connector

Your AI Content Creator

Create and edit engaging content based on a few commands and translate highlighted text into any language. Admins can change settings available to publishers and run reports to see which articles contain AI generated content.

Digital Asset Management

Centralise Important Assets

All your documents, images, content (and even style sheets) are version controlled and simple to manage. Set content review and/or expiry dates to keep assets up to date and trigger emails to relevant publishers. Libraries allow quick searches and filtering.

Content Personalisation

Harness the “Amazon Effect”

With Elcom, you can take advantage of powerful features such as tags and categories, multilingual capability, and content personalisation to deliver a truly personal experience for your customers, whether they’re on your website or getting your emails.

Accessibility

An Inclusive Experience

A website should be accessible to all regardless of any disabilities. All of the base administration screens deployed from Elcom's ECM software, the core authoring experience and selected modules are AA compliant, enabling equal access to information and functionality for everyone.

Why work with Elcom

Let’s Build Something Great Together

We don't simply hand you a product and walk away. We're with you for the long haul.

One Site, Power Many

Run as many websites, intranets, portals and multi-sites as you want, all from a single installation of the Elcom enterprise content management system, simplifying site administration, while saving you time and money.

Don't Build from Scratch

Our enterprise content management solution comes with 90+ core features that let you get started fast. Then add in new functionality at anytime as your teams needs change or grow.

Training and Guidance

Our Training Manager equips your team to confidently manage your site post-launch, with 24/7 access to our Reference and Training Sites for guidance on taking advantage of Elcom and your new site to its fullest.

Helpful CMS Resources

12 Best Enterprise CMS Platforms in 2025: Global players compared, with Australian context

What Makes a Great Australian CMS (and How to Choose One): What to look for in a CMS

Enterprise CMS vs Traditional CMS: Understand the differences and benefits

10 Must-Have Enterprise Web CMS Features: Key functionality to look for in your evaluation

Calculating the ROI on a CMS Implementation Project: The full cost of a CMS

Country Fire Authority

Country Fire Authority serves 2.5 million users with 51,000 staff and volunteers managing content through Elcom. Form submissions automatically populate their news site, custom integrations work seamlessly, and non-technical staff easily keep communities informed during emergencies. See how Country Fire Authority and others use Elcom’s enterprise CMS to support their teams.

Frequently Asked Questions

Still need answers? Browse our general FAQs

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The best CMS for medium to large organisations combines scalability, security and flexibility. Key features to look for include unlimited user access without extra cost, advanced security permissions, strong integration options, and reliable local support. Elcom delivers all of these in one platform, making it ideal for organisations that need to manage complex websites, intranets and portals.

Selecting the right CMS starts with understanding your needs and how the platform will be used day-to-day.

Define your core requirements and goals
Assess integration capabilities with your existing systems
Compare the quality and availability of vendor support
Test the usability with real users in your organisation
Check that the platform can scale with your growth plans

Elcom ticks all these boxes, offering an easy-to-use yet powerful CMS backed by local expertise and long-term partnership.

Australia's Leading Enterprise Content Management System

Scalable, secure, and supported locally

What is the Elcom CMS?