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Elcom's Digital Experience Platform (DXP) empowers organisations to create personalised, engaging, and seamless digital experience solutions for both customers and employees while reducing and consolidating costs. .

With a feature rich content management system, unlimited user licensing, flexible design and custom branding, and a team that will be with you beyond the initial project, you can be confident your solution evolves with you and delivers high-ROI experiences now and in the future.

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DXP - Do more with less

Do More With Less

Elcom's DXP is more than a tool; it's a solution to unify your digital ecosystem. Deploy intranets, websites, portals, learning management systems and mobile apps with comprehensive out-of-the-box features. Deliver a complete, personalised digital experience across all touchpoints.

  • Dozens of modules and connectors to add on as your needs grow
  • Flexible and customisable for developers to build upon
  • Built for non-technical users to manage
  • Comprehensive admin, governance and security interface

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Adapt to a Changing Digital Landscape

Elcom's DXP ensures your digital strategy is agile and scalable. In a world where digital technologies evolve rapidly, staying competitive requires agility, adaptability and a connected ecosystem.

  • Scale content effortlessly with reusable components
  • Integrate with existing business systems
  • Enjoy the freedom of unlimited user licensing
  • API for developers to enhance functionality

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Deliver Compelling Digital Experiences at Scale

Elcom's DXP is designed with both your customers and employees in mind, ensuring a seamless and engaging user experience no matter who you’re trying to reach. Keep your audience captivated with relevant, up-to-date content that drives continued interaction and engagement.

  • Intuitive, templated designs with tailored branding
  • WGAC 2.1 accessibility complaint
  • Sophisticated content lifecycle and workflow tools
  • Personalise content and functionality for users

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Automate and Streamline Processes

Automate the business processes that support digital experiences including content delivery, rules-driven digital decisioning, and orchestrated file transfers.

  • Manage and distribute omnichannel digital assets
  • Sophisticated forms and workflow automation
  • Manage and organise public and private events
  • Manage the entire training lifecycle with a learning hub

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Our Products

Employee Experience Platforms

Unify your employee experience with Elcom's DXP.

Our platform breaks down silos, fostering collaboration and efficiency across your organisation. With our intranet solutions, your team can access the information they need, when they need it, enhancing productivity and engagement. Our platform ensures seamless integration and communication across all departments, enhancing overall efficiency and satisfaction.

 

Intranets

Take your digital workplace to the next level. Build a personalised solution everyone will love.

Discover Elcom Intranets

Learning Management

Create, manage and track training programs with our sophisticated learning management solution (LMS).

Discover Elcom LMS

Customer Experience Platforms

Elevate your customer experience with Elcom's DXP.

Our platform transforms engagement through personalised website, portal, and newsletter solutions, ensuring meaningful interactions at every digital touchpoint. Seamlessly connect with customers, enhancing satisfaction and driving growth.

Websites

Build intelligent, engaging and user-friendly websites that evolve with your business.

Customised Website CMS

Portals

Engage stakeholders and empower them with information and 24/7 access to a centralised hub.

Scalable CMS Portal

 

Employee Experience Platforms

Unify your employee experience with Elcom's DXP. Our platform breaks down silos, fostering collaboration and efficiency across your organisation. With our intranet solutions, your team can access the information they need, when they need it, enhancing productivity and engagement. Our platform ensures seamless integration and communication across all departments, enhancing overall efficiency and satisfaction.

Intranets

Take your digital workplace to the next level. Build a personalised solution everyone will love.

Discover Elcom Intranets

Learning Management

Easily create, manage and track training programs with our sophisticated learning management solution (LMS).

Discover Elcom LMS

Forms and Workflows

Simplify and automate time consuming forms so staff can focus on high value tasks.

Discover Elcom Forms and Workflows

Customer Experience Platforms

Elevate your customer experience with Elcom's DXP. Our platform transforms engagement through personalised website, portal, and newsletter solutions, ensuring meaningful interactions at every digital touchpoint. Seamlessly connect with customers, enhancing satisfaction and driving growth.

Websites

Build intelligent, engaging and user-friendly websites that evolve with your business.

Customised Website CMS

Portals

Engage stakeholders and empower them with information and 24/7 access to a centralised hub.

Scalable CMS Portal

Forms and Workflows

Enable efficient lead capture, query handling and feedback collection to improve customer service.

Discover Elcom Forms and Workflows



 

DXP Features


Our product team takes responsibility of and maintains tight controls over the versions of our enterprise content management solutions. This means you always have a reliable, flexible and scalable platform to use.

With over 100+ base features and add-ons, Elcom delivers everything you need. And more! Here are just some of the ways Elcom can help.

Content Management Simplified

Provide access to up-to-date policies, procedures, documents and other resources. Access full version control, view audit trails and add security permissions to ensure content is shown to the right people.

 

Security and Permissions

Administrators can easily manage users and their access levels, enable local administrators to manage a subset of the site, pull reports to monitor user actions, track changes to documents and pages, and more.

Digital Forms & Automated Workflows

Quickly build forms with a drag and drop interface for easy information capture and retrieval. Implement automated approval processes, saving your teams from chasing and notifying relevant individuals.

Find People & Expertise Fast

Enable employees to quickly find and access up-to-date employee information, with links to detailed employee social profiles, areas of expertise and organisational charts, anywhere and anytime.

Encourage Collaboration

Create private and public team workspaces with calendars, partial organisation charts, social Q&A, documents, RSS feeds and FAQs, to make it easy for team members to focus on the project at hand.

Integrate Your Systems

Avoid frustrating information silos. Elcom integrates to Active Directory, SharePoint, Microsoft 365, Salesforce, Amazon AWS CDN and more. API access means you can build your own integrations too!

Frequently Asked Questions

A DXP serves as a central hub, connecting various digital touchpoints. It can be used to build intranets, portals, websites, mobile apps and more.
Choosing the right DXP is crucial for your digital strategy. Consider factors like scalability, integration capabilities, user-friendliness, and customisation options. Elcom's DXP stands out for its comprehensive features and adaptability to diverse business needs.

For more details, read the detailed guide.

A Digital Experience Platform (DXP) is a more recent term in the digital landscape. It’s often presented as an evolution of the standard Content Management System (CMS) such as WIX or Hubspot, offering a broader range of capabilities designed to manage and deliver personalised experiences across various digital channels. DXPs tend to focus on creating a cohesive customer journey, integrating with various digital tools and channels.

However, it is important to note that the modern, modular and enterprise CMS can fulfil the same needs as a DXP.

For instance, a modern CMS can also data from that website to personalise user experiences, deliver event and learning management modules, integrate with e-commerce systems, and provide comprehensive analytics.

Both platforms are not just about managing content; they're about creating a cohesive, interactive, and personalised journey for each user. They enable businesses to not just inform, but to engage, interact, and learn from their audience.

For more details, read the detailed guide.

While both DXPs and portals facilitate digital experiences, a DXP offers a broader range of capabilities, including content management, personalised experiences, and integration with various digital channels, making it a more comprehensive solution for modern businesses.
Digital transformation is reshaping customer expectations and experiences. Businesses embracing digital transformation with platforms like Elcom's DXP are seeing enhanced customer engagement, improved service delivery, and increased loyalty.

Why work with Elcom

Elcom is not just a provider; we are your partner in your journey of delivering and refining digital experience solutions in Australia and New Zealand. Our commitment to providing ongoing support, our customer-centric approach, and extensive experience in the technology industry set us apart.