The project was led by our Cabrini Marketing and Community Relations team. The detailed discovery phase included 15 workshops among administration and clinical staff to understand the needs of different work groups.
Elcom’s platform not only met the user and technical requirements of the Cabrini community, it offered a modular approach. There are many optional modules that can be added as we need them. We knew we could grow and develop with this CMS, which would be scalable and flexible and respond to our changing needs.
The Elcom team worked closely with us on the design and development of Cabinet, which is the name of our Intranet site. Any issues were resolved fairly quickly and the project was delivered as promised.
We are proud of our Intranet homepage, which is presented in a professional, user-friendly way. The Quick Links section with drop down menus makes it easy for staff to get to the right resource, first-time. Cabinet’s ability to interface with many other products and display content on the page gives users a seamless online experience. Dynamic widgets tagged with taxonomy automatically display the latest news and events on specific pages, keeping the homepage and other pages fresh and current with relevant content.
What is most impressive is the ease of our new Intranet site from both the end-user and manager/publisher perspectives. Building, editing and adding new pages is intuitive for most users. With some training and support, staff with little experience in using Intranets can update and maintain content for their own departments.
Cabinet continues to grow with new sections added in advance of projects being rolled out. These are full of FAQs, support documents, forms, training schedules and other resources, keeping everyone informed.
The custom built classified sections is the most popular feature on the site. It has been a positive way to engage people beyond the professional environment. Staff with varying levels of technical savvy can easily post items they have for sale and provide their contact details using the structured authoring element; it automatically displays their item on the classifieds page.
Security and user-group permissions is another strong feature. We have secure and private sections with confidential information. To gain access, staff need to fill in an online form which is emailed to the appropriate person for approval.