Elcom - Enterprise Content Management
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Case Studies
Hyundai
 
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Hyundai
Intranet and Extranet

Elcom's Commuinty Manager Solution


The Requirement

Hyundai required a system that would centralise all the Hyundai digital properties and provide an efficient way to manage content via a Unified Enterprise Content Management System. The content management system strategy incorporated the Hyundai intranet, extranet and corporate website.

The intranet is used by over 200 people, and required a distributed publishing system. The Hyundai extranet has X number of dealers throughout Australia through the ‘Auto-net Portal’, and it was essential that all dealers have the same access to bulletins updates as well as price lists. Hyundai’s corporate website receives a huge amount of traffic, requiring a system that enabled simple yet effective content management and ease of use.

The key objectives included:

  • Replace existing intranet used by over 200 users
  • Develop an extranet for the ‘Auto-net Portal’
  • Replace the corporate website with a Content Management System in HTML and flash, allowing publishers to update flash content as well as other areas of the site
  • Provide management with the option to centralise or decentralise certain publishing properties

The Solution

Elcom provided Hyundai with a solution that incorporates the use of designers and information architects. This assisted in analysing the requirements of the system and documenting a solution for best practice to achieve and exceed the client’s objectives.

At the heart of the system is Community Manager.NET framework – an enterprise content management system. Elcom worked closely with the Information Technology (IT) and Marketing business units at Hyundai to deliver an outstanding, unique and totally customisable solution.

The solution included:

  • Active Directory (AD) Integration
  • Content Management System (CMS) to flash integration
  • Integration between Community Manager.NET with Microsoft Index Server for Intranet search
  • RSS syndication of content and the aggregation of content throughout the various areas of the Hyundai intranet, extranet and corporate website
  • Custom built a remote login to the Auto-net applications

The Results

Hyundai experienced the following benefits from the new system developed by Elcom:

  • Increase in productivity
  • User friendly, easy to use and update system, encouraging the creation of content by users
  • Greater information dissemination throughout the larger Hyundai family and organisation due to the secure intranet and extranet and the dynamic corporate website

Elcom exceeded Hyundai’s expectations by creating a system that was unrivalled, meeting all of Hyundai’s goals, on time, on budget.



     



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