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Case Studies

D-Link

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dlink-case.jpg

Summary

D-Link chose Elcom Technology’s Community Manager.NET as the platform from which to launch its website because its modular design allowed it to easily and quickly produce and maintain an online catalogue and launch its secure dealer extranet. Community Manager.Net’s leading edge design made it a cost-effective means of expanding the functionality of D-Link’s website.

The client


D-Link, one of the largest networking hardware vendors, is one of the few companies with a truly global presence which it achieved by building a network of business units in key markets throughout the world. D-Link began its global push in the 1980s and for the last 17 years has been developing business relationships that have given it access to more than 100 countries through 87 offices worldwide.

The situation


D-Link wanted a state-of-the-art, versatile web publishing platform that would allow it to build and maintain an online product catalogue easily and quickly and the content creation engine of Community Manager.NET allowed it to do this. In addition, D-Link wanted to use the same platform to manage a distributor/dealer network extranet.

The challenge/business requirements


D-link needed a leading edge solution that would provide it with:
  • A flexible and easily maintainable website
  • A content management system that would allow content to be created or edited anywhere, anytime
  • An online, searchable, easily maintained product catalogue
  • The ability to edit the catalogue anywhere, anytime
  • A secure extranet for its dealers/distributors to use to claim their rebates

The solution


The D-link website leverages off the modular design of Elcom’s Community Manager.NET employing the following modules

  • Form creator
  • Banners/tickers
  • Security/Membership
  • Mailing list/email marketing
  • Menus per folder
  • Multi-site branding
  • Web statistics
  • Question It
  • Site personalisation
  • Workflow

The business benefits


  • Easily managed content resulting in reduced cost
  • Shorter time to publish
  • Easily maintained catalogue that can be updated anywhere, anytime via the web
  • Improved customer and dealer satisfaction
  • Improved communication with dealers/distributors
  • Ability to create online surveys
  • Improved document management and control
  • Stable, reliable, secure and versatile technologies
  • Highly functional application that can be leveraged in the future through the use of plug-in modules

The technology


  • Microsoft Internet Information Server
  • Microsoft SQL Server
  • Microsoft web development tools
  • Microsoft Internet Explorer
  • Elcom's Community Manager.NET
The sites



     



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