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How to set up a Search Function

Login to Website Go to : Dashboard or Admin > Publishing > Folders There should be a folder called "Site Layout" Under the Site Layout Folder Create a folder called "Search" (If not already created) Create a New Article with the following attributes Admin Name: Search Public...

Posted to Knowledge Base (Forum) by paulr on 06-17-2009
How to modify the search on your website so it points to the correct Search Article and Module

Login into your website and find where the Search function is located. This is usually located in the Site Layout Folder Example below shows the HTML of the Search fields <input class=search-input id=Module4708_strSearchKeyword4708 onkeydown="BLOCKED SCRIPTHandleSearch(event, 758 , 4708 , 0 ...

Posted to Knowledge Base (Forum) by paulr on 09-04-2008
Document Security for Searches

If you don't have access to a folder then you will not see any documents living in that folder when doing a search. For example User A has access to the folder with documents and they do a search, they should pick up those documents in the results. If User B does a search and doesn’t have access...

Posted to Knowledge Base (Forum) by paulr on 08-27-2008
Re: How to setup 'refine search'

Hi Hilary, I have logged this with the team and we will get back to you. Thanks Paul

Posted to Knowledge Base (Forum) by paulr on 08-08-2008
Searching for phrases or individual words

Searching for a phrase in Community Manager will work as follows: Scenario 1. Keywords = Elcom Technology will : 1st search all content with the phrase Elcom Technology in it, then search for all content with the word Elcom in it, then search for all content with the word Technology in it. Search results...

Posted to Knowledge Base (Forum) by Tracey Schneider on 07-21-2008
How to implement a google search in your CM search feature

Login to website Go to: Admin > Publishing > Folders Find the Search Article (should be under the site layout folder). There should be a search folder or Search article. Edit the the Search article. Edit the Search Part (Click on the pencil icon or old elcom icon) Under the Configure Search Box...

Posted to Knowledge Base (Forum) by paulr on 05-06-2008
Re: Controlling search relevancy

Brilliant information! Thanks Tracey

Posted to Knowledge Base (Forum) by HilaryB on 03-26-2008
Improving the meaning of search results

The search results screen often not only displays the name of an article or document but also a brief description. To help users find the information they are after and to improve the relevancy of the search results it is important to put in meaning text in the brief description fields for not only your...

Posted to Knowledge Base (Forum) by davidg on 03-20-2008
Controlling search relevancy

In versions 5.3.0 and above of CM, the search was enhancement with a few new nice features. One of these is relevancy. By using relevency you are ensuring that the most relevant search results for a search term always appear at the top. You can convey relevancy of a particular search result item to users...

Posted to Knowledge Base (Forum) by davidg on 03-20-2008

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