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  • How to restore an article you have deleted

    CM versions 6.0 and higher Login to website Go to: Dashboard > Publishing > Recycle Bin Select the article you would like to restore Click on "Restore" CM versions 5.8 and lower Login to website Go to: Admin > Publishing > Recycle Bin Select the article you would like to restore...
    Posted to Knowledge Base (Forum) by paulr on 12-30-2008
  • How to check in an article for another user

    CM versions 6.0 and higher Login to website Go to: Dashboard > Admin Tools > Check In Articles Search via Article Name and/or Article Type and/or Username Click on Search Select the Article you would like to check in Click Publish CM versions 5.8 and lower Login to website Go to: Management Tools...
    Posted to Knowledge Base (Forum) by paulr on 12-29-2008
  • How to create and insert code snippets

    Login to website To create the code snippet Go to: Dashboard > Admin Tools > LookUp Tables Under the Select Lookup drop down list select CodeSnippets Click on "Add" Complete the General Details and create the HTML under the Snippet section Once you have completed the details click on...
    Posted to Knowledge Base (Forum) by paulr on 12-17-2008
  • How to add table borders using the Content Editor

    Go into edit mode of the particular article that contains the table Right Click on the table and select "Set Table Properties" Click on the "Table Properties" tab In the Borders section select a border size and border colour as shown below in the image Once you have done that click...
    Posted to Knowledge Base (Forum) by paulr on 12-05-2008
  • How to change the background colour on table cells

    Go into edit mode of an article Click on the table and right click mouse button and select table properties Click on the Cell Properties Tab Highlight the cells you would like to add a background colour To highlight more then one cell hold down the Ctrl button while selecting the cells When you have...
    Posted to Knowledge Base (Forum) by paulr on 12-02-2008
  • Re: How to remove a content Editor?

    How to remove a content editor Go into edit mode of the Content Editor Click on the trash can as shown below in the image
    Posted to Knowledge Base (Forum) by paulr on 11-19-2008
  • How to add a link to an article

    To do this follow the below instructions Login to website Go to: Dashboard / Admin > Publishing > Folders Select the article you wish to link to an article Edit Article Once you are in the content editor create text or an image to add a link to an article Highlight the text or if you are using...
    Posted to Knowledge Base (Forum) by paulr on 11-11-2008
  • How to add a hyperlink to text

    To do this follow the below instructions Login to website Go to: Admin > Publishing > Folders Select the article you wish create the hyperlink Edit Article Highlight the text that you wish to create the link Click on Hyperlink Manager or press Ctrl+K In the Hyperlink Tab Enter the url e.g http...
    Posted to Knowledge Base (Forum) by paulr on 10-31-2008
  • How to upload multiple images

    CM 5.8 Versions and higher Go to: Dashboard > Publishing > Image Library Click on Upload Multiple Click on Add To upload Image 1 Click on Browse and select the image Select the Folder Enter a Display Name & Alt Tag To upload Image 2 Click on Add Click on Browse and select the image Select the...
    Posted to Knowledge Base (Forum) by paulr on 10-28-2008
  • How to select an article to appear on the News Box

    Go to: Admin > Publishing > Folders Select the Article Click on Edit Attributes Under the News and Featured section News Article Tick the check box "Select if this article should appear in available news boxes" Click "Save & Check In" or Publish for CM Versions 5.8 and higher
    Posted to Knowledge Base (Forum) by paulr on 08-15-2008
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